Job Title: Account Executive, Group Sales
Department: Ticket Sales & Service
Business Unit: Colorado Rapids
Location: Commerce City, CO
Reports To: Manager, Group Sales
Employment Type: Full Time – Hourly - Non-Exempt
Supervisor Position: No
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Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), KIMN,KXKL, KKSE (FM/AM), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam.
Nature of Work:
The Colorado Rapids are seeking highly motivated, coachable individuals who are passionate about generating revenue on the business side of the sports industry. The Account Executive, Group Sales position focuses on selling group tickets, full season ticket memberships, partial season ticket plans, mini plans and premium seating through outbound touchpoints and face to face appointments for the Colorado Rapids. This position has a heavy outbound focus with emphasis on driving new revenue through referrals, prospecting and networking while also maintaining relationships to renew group clientele annually and grow their book of business.
Examples of work performed:
- Responsible for new ticket sales for the Colorado Rapids including group tickets, full season ticket memberships, partial season ticket plans, mini plans and premium seating.
- Prospects, networks, sets appointments and aggressively sells a full menu of ticket packages.
- Involved in leadership discussions and planning of certain department initiatives.
- Responsible for maintaining/growing a large amount of group ticket accounts and executing any Fan Experiences that may be tied to them.
- Develops and executes group ticket sales promotions.
- Handles a high level of sales activity, including 250 touchpoints per week. Touchpoint activities include phone calls, meetings, emails/proposals, social media, networking events, etc.
- Maintains detailed records of clients and prospects in the CRM system
- Meets/exceeds defined sales goals.
- Represents, actively promotes, and sells teams at events (minimum of 17 events per year including Colorado Rapids home games, outside ticket events, ticket on-sales, chambers, etc.).
This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Working Conditions & Physical Demands:
- Typical Office Conditions
Qualifications:
- Minimum
- Bachelor’s degree or equivalent combination of education and experience required.
- Minimum 1+ years of sales experience or servicing experience preferred.
Competencies/Knowledge, Skills & Abilities:
- Strong written and verbal communication skills.
- Excellent customer servicing skills.
- Ability to quickly build rapport with customers and assess customer needs.
- Considerable knowledge of group sales processes and procedures including Ticketmaster and Microsoft CRM.
- Firm understanding of Kroenke Sports group ticket products, services, and procedures.
- Knowledge of the MLS and Colorado Rapids.
- Established client base or extensive knowledge of Denver Metro market.
- Ability to maintain a flexible work schedule (evenings and weekends)
- Ability to acquire or produce and maintain a valid driver’s license and meet company vehicle driving standards
Compensation:
- $21.63 hourly plus commission
Benefits Include:
- 12 Paid Company Holidays
- Health Insurance (Medical, Dental, Vision)
- Paid Time Off (PTO)
- Life Insurance
- Short and Long-term Disability
- Health Savings Account (HSA)
- Flexible Spending plans (FSAs)
- 401K/Employer Match
Equal Employment Opportunity
Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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