Job Summary
The Authentics Assistant will be a valuable member of the Tigers Authentics Team. This person will assist with a wide variety of responsibilities that support the Authentics department’s goals to authenticate and secure team history and drive revenue.
Key Responsibilities
Assist in all aspects of club’s authentic merchandise operations, which include inventory management of autographed and game-used authenticated memorabilia.
Assist with the creation and preparation of pricing, timely sales, finance, and inventory reports.
Communicate regularly with other departments, as well as other MLB teams, and the MLB league office about departmental initiatives and growing the program.
Provide day-to-day communication with Authentics customers via phone and email, facilitating direct sale orders; coordinate on-line auctions and shipping items on a year-round basis.
Package and ship items using FedEx and / or USPS.
Stock and aesthetically merchandise main Authentics store on the concourse as well as other Authentics points of sale throughout Comerica Park.
Support and build the implementation and fulfillment of all inventory processes, both on-line and in-house.
Work all Tigers home games, which will include evenings, holidays, and weekends, as well as special events.
Other duties as assigned by manager, which may include support of Marketing, Promotions, Alumni and Player Engagement.
Minimum Knowledge, Skills and Abilities
The ideal candidate should be a recent graduate (within 6 months) with studies related to business, sport management, retail management or similar field.
Previous experience working in sports, retail management or related field.
Extensive knowledge of the history of the game of baseball and Tigers baseball.
Excellent communication, computer, organizational and interpersonal skills.
Experience with Microsoft Office (specifically Excel)
The ideal candidate must have excellent customer service skills.
The ideal candidate must be willing to work long hours, including nights, weekends, and holidays.
WORK CONDITIONS:
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Detroit Tigers.
Detroit Tigers is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
