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Group Sales Account Executive, Ticket Sales- University of South Florida

Elevate - Entry Level
Tampa · FL
Ticket Sales · Ticket Sales & Service
ABOUT ELEVATE:
Elevate is an award-winning global sports and entertainment agency founded in 2018 and the chosen growth partner for the world’s leading brands, properties, and experience-driven businesses. Through one integrated model, Elevate serves as the trusted advisor for more than 1,000 clients, helping them solve complex challenges and drive business wins.

What began in sports has evolved into a platform now serving clients across culture, attractions, culinary, and hotels. Today, Elevate brings operational expertise, data-driven intelligence, and world-class creativity together under one roof.

Elevate’s more than 750 employees sit across 14 offices around the world, from North America to Europe to Asia, and speak and write in 17 different languages. For more information, visit us at www.oneelevate.com.

Position Overview: Group Sales Account Executive, Ticket Sales - University of South Florida


The Group Sales Account Executive plays a key role on the Elevate team supporting the University of South Florida in Tampa. Responsible for achieving annual group ticket revenue goals, this position focuses on driving new business, building relationships with local organizations, and creating memorable group experiences at USF Athletics events. The role also provides a unique opportunity to contribute to the sales campaigns and momentum behind South Florida’s new on-campus football stadium, set to open in 2027—the first of its kind in program history.

This is an in-office role based in Tampa, FL. The position requires frequent attendance at athletic and department events throughout the year and occasional work during evenings, weekends, and holidays, as needed. Limited travel may also be required on rare occasions. 

What You'll Do
  • Drive revenue through the sale of group ticket packages and multi-game packages for University of South Florida Athletics, including football, men's and women's basketball, men's and women's soccer, baseball, softball, volleyball and lacrosse
  • Generate new business by developing relationships with youth organizations, schools, nonprofits, and corporate groups through outbound calls, networking, referrals, and social selling
  • Execute a high volume of daily touchpoints and outreach efforts, while building and maintaining a strong pipeline of group prospects
  • Lead virtual presentations and in-person meetings to showcase group experiences, season ticket plans, and game day offerings
  • Identify and maximize opportunities to upsell and cross-sell group outings, special experiences, and season or multi-game packages
  • Meet or exceed established group sales revenue and engagement goals
  • Provide exceptional service by managing relationships from prospecting through game day, ensuring a seamless and memorable experience for all groups
  • Collaborate with internal teams to execute group events and in-game experiences
  • Assist with the planning and execution of group-focused events, theme nights, and fan engagement initiatives
  • Support game day operations, including hosting group leaders, servicing clients, and enhancing the overall fan experience
  • Maintain detailed and accurate records of all interactions and sales activity within CRM systems
  • Contribute to a positive, competitive team environment while actively participating in sales meetings, training sessions, and team initiatives
  • Perform additional duties as assigned by management

Who You Are
  • Bachelor’s degree or equivalent experience required
  • Minimum 1-2 years of sales experience, preferred within ticketing
  • Familiarity with CRM systems and processes
  • Proficient in Microsoft Office applications

What Makes You Stand Out
  • Must be coachable and possess a growth mindset in a fast-paced environment and changing landscape
  • Ideal candidate will be self-motivated, team, and career oriented
  • Must have ability to maintain professional behavior and appearance at all times
  • Must have a strong sense of self-awareness and emotional intelligence, strong interpersonal conflict resolution, and problem-solving skills
  • Must be able to work independently and multi-task
  • Must possess strong communication skills; be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong, active listening skills
  • Able to learn and be multi-dimensional based on where the needs are
  • Goal oriented whether that is around driving revenue, provided service or helping daily operations
  • Be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruptions
  • Capable of maintaining discretion and confidentiality with sensitive information as needed

Benefit Details
  • Full Time, Non- Exempt
  • Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance, FSA, HSA and more
  • 401k Employer Match (after meeting eligibility requirements)
  • 14 Paid Holidays
  • Unlimited PTO
  • Paid Parental Leave
  • Physical Demands: This position requires the ability to lift up to 20 pounds and move around event spaces during attendance at events

The qualifications listed above represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at [email protected]

We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.
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