ABOUT ELEVATE:
Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. With expertise in brand consulting, sales strategy, data-driven insights, and talent optimization, Elevate gives its clients a competitive edge in the fight for people’s precious time and attention. Established in 2018, Elevate set out to help sports teams and leagues spark innovation and drive performance. In the years since, the world of sports has transformed, today standing at the convergence of media, entertainment, and consumer brands, with Elevate supporting some of the world’s most ambitious businesses across these sectors. Elevate’s proprietary technology, data sources, and software products combined with our thoughtful insights, and people-centric approach give clients a 360-degree view of their customers, underpinning intelligent decision-making on marketing spend, growth strategy, and more.
Our team of 400+ employees spans the globe with in 20 locations worldwide. We value recruiting diverse individuals to our team to bring new perspectives to our company and look forward to learning more about you in the recruitment process. To learn more and see what we’ve been up to, follow Elevate on
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ROLE SUMMARY - DIRECTOR, SALESThe Director of Sales will play a strategic leadership role within the Elevate team supporting the One Times Square property, overseeing all ticket sales initiatives. This individual will lead, mentor, and manage the Account Executive(s) while driving overall sales performance through innovative business development strategies, key account management, and exceptional event execution. The ideal candidate brings a proven track record of sales leadership, a passion for developing high-performing teams, and a commitment to delivering world-class client experiences. As a senior member of the team, the Director will help shape a culture of collaboration, accountability, and excellence, contributing directly to the ongoing success of the One Times Square project.
One Times Square is a 26-story building located at the intersection of 42nd Street, Seventh Avenue, and Broadway in New York City. Slated to open in 2025, the building is undergoing a $500M dramatic transformation and is home to the world-famous New Year’s Eve Ball Drop celebration in addition to being one of the most valuable advertising locations in the world. The building is owned by Jamestown, a design-focused, vertically integrated real estate investment manager and service provider with over 40 years of experience and roughly $14B of assets under management globally.
KEY RESPONSIBILITIES
- Lead and manage the group sales strategy for general admission, VIP tickets, and hospitality products to drive overall revenue growth for the One Times Square property
- Oversee and coach a team of sales professionals, providing day-to-day guidance, training, and performance management to ensure team and individual sales goals are met or exceeded
- Develop and implement outbound sales strategies targeting group sales leaders, tour and travel operators, and other industry trade relationships
- Optimize relationships with tour and travel industry partners including tour operators, online travel agencies (OTAs) and other channel partners in order to drive ticket sales
- Direct the implementation and manage the execution of the sales & marketing plan to include account development activities for key customers, prospects and segments
- Produce sales collateral, host building tours, and coordinate trade shows, sales missions, and client events
- Work with revenue team to optimize sales channels, revenues, pricing, and capacities
- Monitor team activity and pipeline development, ensuring consistent outreach, lead generation, and client engagement through outbound calls, presentations, and events
- Promote a high-performance, team-oriented culture by leading regular sales meetings, training sessions, and best practice sharing
- Oversee accurate CRM usage and data integrity across all sales reporting and forecasting activities (e.g., Salesforce or equivalent)
- Partner cross-functionally with marketing, ticketing, revenue operations teams to align sales efforts with overall business objectives and support flawless guest services
- Perform other duties as assigned
QUALIFICATIONS
Education & Experience
- Bachelor’s degree in Business, Sports Management, Marketing, or a related field; advanced degree is a plus
- 7–10 years of progressive experience in ticket sales, travel trade sales, group sales, or hospitality sales, preferably within the live entertainment, sports, attractions or events industries
- Proven track record of successfully leading and managing high-performing sales teams to exceed revenue goals
- Strong familiarity with industry-standard ticketing platforms (e.g., Outbox, Paciolan, SeatGeek, Ticketmaster) and CRM systems (e.g., Salesforce, Microsoft Dynamics), with the ability to drive team adoption and optimize reporting
- Experience developing and executing sales strategies targeting corporate clients, group buyers, and premium customers
- Demonstrated ability to collaborate cross-functionally with internal departments such as marketing, operations, and development/advancement teams
- Exceptional interpersonal, communication, and leadership skills, with the ability to influence and motivate at all levels
- Prior experience working in a dynamic, deadline-driven environment with multiple stakeholders and competing priorities
Skills & Abilities
- Outstanding interpersonal, leadership, and communication skills
- Strong organizational skills with attention to detail and ability to prioritize under pressure
- Ability to work flexible hours, including evenings, weekends, and holidays
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) & Google Suite
- Strong analytical skills and data-driven decision-making approach
- High emotional intelligence and the ability to lead diverse teams with empathy and accountability
WORKING CONDITIONS
- Working Environment: On-site in New York, NY
- Travel Requirements: Limited but requires flexible schedules, including weekends and holidays
Position and Benefit Details:
- Anticipated Salary: $140K-150K (based on experience) + bonus if eligible
- Full Time, Non-Exempt
- Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance + FSA, HSA, and more
- 401k Employer Match after meeting eligibility requirements
- 14 Paid Holidays
- Unlimited PTO
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in New York. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at [email protected]
We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.
