Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. With expertise in brand consulting, sales strategy, data-driven insights, and talent optimization, Elevate gives its clients a competitive edge in the fight for people’s precious time and attention. Established in 2018, Elevate set out to help sports teams and leagues spark innovation and drive performance. In the years since, the world of sports has transformed, today standing at the convergence of media, entertainment, and consumer brands, with Elevate supporting some of the world’s most ambitious businesses across these sectors. Elevate’s proprietary technology, data sources, and software products combined with our thoughtful insights, and people-centric approach give clients a 360-degree view of their customers, underpinning intelligent decision-making on marketing spend, growth strategy, and more.

 

Our team of 600+ employees spans the globe with in 20 locations worldwide. We value recruiting diverse individuals to our team to bring new perspectives to our company and look forward to learning more about you in the recruitment process. To learn more and see what we’ve been up to, follow Elevate on X, LinkedIn, and Instagram.

DIRECTOR - HOSPITALITY, BRAND OVERVIEW:
This role sits within Elevate’s Brand team. The Brand vertical for Elevate focuses on consultative services and building platforms and programs within sports, entertainment and lifestyle marketing for domestic and international brands. As part of this, Elevate is committed to fostering diversity, equality and inclusion within our organization and in the programs we create for our brand partners.

The Director - Hospitality will report to the VP, Brand and will lead the strategy, development, and execution of global and domestic hospitality programs across a range of premier sports and entertainment properties.

The ideal candidate thrives in a fast-paced, evolving environment, is comfortable managing complex, multi-market programs, and can seamlessly shift across partnerships based on client and business needs. This individual is an experienced hospitality leader with exceptional client management skills, strong operational expertise, and a proven track record delivering high-profile programs for world-class brands.

RESPONSIBILITIES:
● Lead day-to-day management of client hospitality programs across multiple properties (Olympics, Motorsports, Soccer, Football, Golf, etc.) serving as a primary client and property contact while owning project plans, timelines, and deliverables
● Develop and guide hospitality strategies aligned with client business objectives, translating them into actionable, end-to-end program plans
● Provide proactive recommendations and strategic POVs to enhance program impact, guest experience, and operational efficiency
● Plan and execute hospitality programs from concept through completion, partnering with internal teams (Legal, Finance, Procurement), clients, and external vendors
● Oversee all program elements including ticketing, accommodations, travel, transportation, food & beverage, and curated guest experiences
● Establish and manage best-in-class operational processes across all phases including vendor sourcing, contract negotiation, program documentation, and communication (e.g., project plans, event guides, recaps)
● Lead on-site execution, managing staffing, vendors, and real-time problem solving to ensure seamless delivery
● Develop team structures and staffing plans as programs scale, while mentoring junior team members and fostering collaboration and best practices

QUALIFICATIONS:
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty well. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

A. Education and/or Experience
● Bachelor’s degree required
● 8-10 years of relevant experience in hospitality, events, or experiential marketing, including global program management
● Agency experience preferred
● Experience working with CPG brands and/or fi nancial services a plus

B. Knowledge/Skills/Abilities
● Strong knowledge of the sports, entertainment, and hospitality landscape
● Proven experience managing large-scale, multi-market hospitality programs
● Exceptional client and project management skills
● Strong vendor management and negotiation experience, with a track record of delivering complex programs
● Deep understanding of experiential and on-site event execution
● Demonstrated ability to manage multiple workstreams, timelines, and stakeholders simultaneously
● Strong leadership skills with experience mentoring and developing team members
● Strong negotiation skills with proven track record of
● Impeccable mentorship and team management skills
● Profi ciency in Google Workspace, Microsoft 365, and hospitality/event management platforms
● Willingness to travel frequently and work non-traditional hours, including weekends and holidays as required based on event schedule

WORKING CONDITIONS:
Location
      ● Remote: Los Angeles, CA or Hybrid: Charlotte, NC Preferred
Travel Requirements
      ● Periodic travel required

POSITION & BENEFIT DETAILS: