ABOUT ELEVATE:
Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. With expertise in brand consulting, sales strategy, data-driven insights, and talent optimization, Elevate gives its clients a competitive edge in the fight for people’s precious time and attention. Established in 2018, Elevate set out to help sports teams and leagues spark innovation and drive performance. In the years since, the world of sports has transformed, today standing at the convergence of media, entertainment, and consumer brands, with Elevate supporting some of the world’s most ambitious businesses across these sectors. Elevate’s proprietary technology, data sources, and software products combined with our thoughtful insights, and people-centric approach give clients a 360-degree view of their customers, underpinning intelligent decision-making on marketing spend, growth strategy, and more.
Our team of 400+ employees spans the globe with in 20 locations worldwide. We value recruiting diverse individuals to our team to bring new perspectives to our company and look forward to learning more about you in the recruitment process. To learn more and see what we’ve been up to, follow Elevate on
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Instagram.
POSITION SUMMARY
Elevate is seeking a Coordinator of Experiences to support the development, procurement, and execution of premium hospitality products across sports, entertainment, and cultural events. Working alongside the Commercial Strategy, Sales, and Delivery & Experience teams, this role helps shape and operationalize premium offerings—from concepting new experience products to sourcing vendors and building turnkey packages that elevate the guest experience.
The Coordinator will support vendor sourcing and procurement (e.g., photographers, transportation, hotels, food and beverage, talent, activity providers), assist in product development and packaging, and ensure seamless coordination across internal teams and property partners. This requires strong operational discipline, creativity in product design, exceptional attention to detail, and the ability to translate fan insights and market feedback into actionable enhancements.
The ideal candidate is a proactive, solutions-oriented experience operator who blends hospitality instincts with logistical expertise. You will support Elevate’s partners by ensuring premium experiences are well-designed, well-sourced, and flawlessly executed—consistently identifying opportunities to improve guest satisfaction, expand offerings, and drive product value. You must bring an entrepreneurial mindset, strong work ethic, and a team-first approach.
Responsibilities
Premium Experience Development & Procurement
- Develop hospitality and VIP experience packages in collaboration with the Commercial Strategy team.
- Own sourcing and procurement for all experience elements (photographers, creative/design production, transportation, hotels, talent, food and beverage, golf and local curated activities, etc.).
- Evaluate vendor quality, negotiate pricing, and manage ongoing partner relationships.
- Identify emerging trends, technologies, and experience enhancements to elevate product offerings.
Cross-Functional Collaboration
- Partner with Commercial Strategy to negotiate favorable vendor terms, align on budgeting, expense pacing and product positioning.
- Support the Sales team by preparing experience concepts, quotes, package builds, and product details.
- Work closely with the On-Site Delivery & Experience team to ensure seamless execution across all guest touchpoints.
Operational Planning & Execution
- Build detailed event plans, vendor briefs, and activation plans for experience delivery.
- Manage confirmation timelines, onsite logistics coordination, and quality control processes.
- Troubleshoot operational issues and ensure all experience elements meet Elevate’s standards of excellence.
Stakeholder & Partner Collaboration
- Work with venue operators, property partners, and local market stakeholders to secure access, permissions, and operational resources.
- Develop strong, trusted relationships with industry partners across sports, entertainment, and events.
- Identify new partnership opportunities that expand Elevate’s experience catalog.
QUALIFICATIONS:
The qualifications below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, the ideal candidate will be able to perform each essential duty or possess the skills necessary to learn and implement them. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 2–4+ years of experience in hospitality operations, event production, experiential marketing, premium guest services, or related fields.
- Proven vendor sourcing, contract negotiation, and partner management experience.
- Strong project management and operational planning skills; extremely organized and detail-oriented.
- Experience supporting or building hospitality, VIP, or premium experience products.
- Ability to work cross-functionally with sales, operations, creative, and strategy teams.
- Comfort working onsite at events and managing multiple vendors simultaneously.
- Strong communication and client-facing skills; collaborative and solutions-oriented.
- Experience in sports, entertainment, festivals, or large-scale events preferred.
- Comfortable navigating fast-paced, ambiguous environments with multiple stakeholders.
- Excellent communication, presentation, and executive-ready storytelling skills
WORKING CONDITIONS:
- Working Environment: On-site in Charlotte, NC or New York, NY
- Travel Requirements: Occasional but requires flexible schedules, including weekends and holidays
Position and Benefit Details:
- Anticipated Salary Target: $45K - $55K plus bonus eligible for achieving departmental and company goals
- Full Time, Non-Exempt
- Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance + FSA, HSA, and more
- 401k Employer Match after meeting eligibility requirements
- 14 Paid Holidays
- Unlimited PTO
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in New York. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at [email protected] We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.
