Account Supervisor, Brand Consulting

Elevate - Manager
Charlotte · NC
Consumer Marketing/Brand Management · Advertising/Agency · Client Relations/Customer Service
$70,000 - $80,000 / year
ABOUT ELEVATE:
Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. With expertise in brand consulting, sales strategy, data-driven insights, and talent optimization, Elevate gives its clients a competitive edge in the fight for people’s precious time and attention. Established in 2018, Elevate set out to help sports teams and leagues spark innovation and drive performance. In the years since, the world of sports has transformed, today standing at the convergence of media, entertainment, and consumer brands, with Elevate supporting some of the world’s most ambitious businesses across these sectors. Elevate’s proprietary technology, data sources, and software products combined with our thoughtful insights, and people-centric approach give clients a 360-degree view of their customers, underpinning intelligent decision-making on marketing spend, growth strategy, and more.
 
Our team of 400+ employees spans the globe with in 20 locations worldwide. We value recruiting diverse individuals to our team to bring new perspectives to our company and look forward to learning more about you in the recruitment process. To learn more and see what we’ve been up to, follow Elevate on X, LinkedIn, and Instagram.

ACCOUNT SUPERVISOR, BRAND – OVERVIEW:
This role sits on Elevate’s Brand team. The Brand vertical for Elevate focuses on consultative services and building platforms/programs within sports, entertainment and lifestyle marketing with domestic and international brands. As part of this, Elevate is committed to building greater diversity, equality and inclusion within our organization and in the programs we create for our brand partners. The Account Supervisor will report to the Director, Brand and is responsible for the day to day management related to our roster of experiential clients. A successful candidate comes with experience activating brands throughout sports and entertainment; will be a proven team player, very proactive, a problem solver, exceptionally organized, have great project management and execution skills, have a strong attention to detail and immediately make a meaningful contribution to the overall success of the team. The individual must thrive in a fast-paced, rapidly evolving environment, be eager to take on new challenges and opportunities, as well as transition across many different functions and clients based on the needs of the business.

RESPONSIBILITIES
  • Effectively own client experiential projects from start to finish including client relationship management, budget planning and project management
  • Develop a deep understanding of each client’s industry, products, brand priorities and competitive landscape
  • Collaborates effectively with internal stakeholders and motivate external partners to deliver effective work
  • Provide upfront client briefing to understand their goals, objectives, target audience, and KPIs for
  • each brand experience and/or activation
  • Lead program-specific client communication, develop trusted client relationships
  • Effectively lead work through the agency system, including with our internal teammates with insights, creative, legal and finance
  • Create and maintain event timelines, staffing plans, ensuring events are executed on time
  • Maintain key account management tools including trackers, status reports, weekly agendas, and internal documentation
  • Maintain accurate project budgets and ensure timely reconciliation aligned with clients
  • Project manage experiential and activation logistics including but not limited to production build, property management, venue management, contract negotiations, staffing, transportation, catering, security, equipment rentals and all other operational needs
  • Ensure smooth on-site management of events, including overseeing the set-up, operation, and break-down of all event components
  • Produce high-quality presentation materials including activation plans, athlete/influencer profiles, and recap reports
  • Identify areas of opportunity to improve programs year over year to serve business needs
  • Demonstrate strong managerial skills of small teams, understanding when to delegate and when to elevate
  • Allocate tasks to team members based on strengths and skillsets
  • Provide clear direction and guidance to ensure all aspects of the event are executed seamlessly

QUALIFICATIONS:
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty well. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

A. Education and/or Experience
  • Bachelor’s degree
  • 5+ years of relevant brand experiential experience
  • Sports agency experience preferred

B. Knowledge/Skills/Abilities
  • A curious mindset with strong work ethic
  • Knowledge and experience within brand management, specifically experiential activations
  • Strong project management skills and the ability to manage multiple work streams to execute programs
  • Ability to develop strong relationships and manage multiple partners and programs
  • Excellent interpersonal communication skills (both oral and written) with the ability to present ideas, activation plans, and  recap results
  • Real-time industry knowledge and relationships in sports + entertainment
  • Exceptional organizational skills and attention to detail
  • Strong Google Workspace (Slides, sheets) Microsoft Office skills, including Excel and PowerPoint


POSITION AND BENEFIT DETAILS:
  • Compensation - $70,000- $80,000 salary
  • Full Time, Exempt 
  • Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance + FSA, HSA, and more
  • 401k Employer Match after meeting eligibility requirements
  • Unlimited PTO, plus Sick Leave and Paid Parental Leave 
 
WORKING CONDITIONS
Location
  • Charlotte, NC Preferred
Travel Requirements
  • Frequent travel required
Work Environment
  • In office


This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in Charlotte, NC.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at [email protected]

We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.

Job Questions:

  1. Do you currently or will you in the future require sponsorship to work in the US?

  2. Do you have the unrestricted right to work in the US?