ABOUT ELEVATE:
Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. With expertise in brand consulting, sales strategy, data-driven insights, and talent optimization, Elevate gives its clients a competitive edge in the fight for people’s precious time and attention. Established in 2018, Elevate set out to help sports teams and leagues spark innovation and drive performance. In the years since, the world of sports has transformed, today standing at the convergence of media, entertainment, and consumer brands, with Elevate supporting some of the world’s most ambitious businesses across these sectors. Elevate’s proprietary technology, data sources, and software products combined with our thoughtful insights, and people-centric approach give clients a 360-degree view of their customers, underpinning intelligent decision-making on marketing spend, growth strategy, and more.
Our team of 300+ employees spans the globe with in 20 locations worldwide. We value recruiting diverse individuals to our team to bring new perspectives to our company and look forward to learning more about you in the recruitment process. To learn more and see what we’ve been up to, follow Elevate on
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Instagram.
ROLE OVERVIEW:
This Account Executive serves a critical role for the Elevate team operating at a collegiate property on the West Coast. Tasked with delivering on annual ticket sales revenue goals, this role will be part of a groundbreaking collaboration between two powerhouse brands and offers one of the best opportunities for immediate impact, project profile, and ability to lay a strong foundation for your career in the growing space of collegiate athletics at Elevate.
* This role will be required to be ONSITE at a Collegiate Property on the West Coast to be named at a future date.
RESPONSIBILITIES:- The Account Executive position will be responsible for driving ticket sales revenue through the combination of new business sales and account retention.
- Sell season ticket plans and multi-game packages for select athletics programs.
- Achieve a minimum number of predetermined touchpoints each day from lead lists provided, and generate own leads through referrals, networking, and social selling.
- Prospect new business through outbound phone calls, delivering virtual presentations and executing in-person, face to face meetings, as necessary.
- Effectively upsell incoming sales calls for opportunities to sell season ticket plans.
- Meet or exceed assigned ticket sales and/or retention goals.
- Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions
- Work events as assigned to support ticket sales efforts and promotional initiatives
- Be attentive and respond to all season ticket holder and customer requests, concerns, and inquiries.
- Effectively qualify and service incoming calls and/or in person meetings to customer satisfaction
- Identify opportunities for up-sells, add-ons, and referral business from clients to maximize revenue.
- Participate in the planning and implementation of existing season ticket holder and general fan events
- Provide knowledge and assist members with managing their accounts online through Account Manager
- Assist in game day duties, including but not limited to, hosting member events and servicing ticket holder needs.
- Any other duties assigned by Management
QUALIFICATIONS:
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, the ideal candidate will be able to perform each essential duty or possess the skills necessary to learn and implement them. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Bachelor’s degree, or equivalent experience required
- Minimum 1-2 years of sales experience, preferred within ticketing
- Familiarity with CRM systems & processes
- Proficient in Microsoft Office applications
Knowledge/Skills/Abilities
- Must be coachable and possess a growth mindset in a fast-paced environment and changing landscape
- Ideal candidate will be self-motivated, team, and career oriented.
- Must have ability to maintain professional behavior and appearance at all times
- Must have a strong sense of self-awareness and emotional intelligence, strong interpersonal conflict resolution, and problem-solving skills.
- Must be able to work independently and multi-task
- Must possess strong communication skills; be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong, active listening skills.
- Able to learn and be multi-dimensional based on where the needs are
- Goal oriented whether that is around driving revenue, provided service or helping daily operations.
- Be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruptions.
- Capable of maintaining discretion and confidentiality with sensitive information as needed
Working Conditions
- Working Environment
- The incumbent primarily works in an office environment, however is expected to attend additional athletic event(s) and/or department events as scheduled throughout the year.
- This role offers a HYBRID work environment at a Collegiate Property on the West Coast to be named
- Physical Demands
- This position requires the ability to lift up to 20 pounds
- Travel Requirements
- This position may require a limited amount of travel on rare occasions
POSITION AND BENEFIT DETAILS:
- Anticipated Salary $45,000 + Commission Eligible
- Full Time, Non- Exempt
- Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance + FSA, HSA, and more
- 401k Employer Match after meeting eligibility requirements
- 14 Paid Holidays
- Unlimited PTO
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in Santa Clara, New York City, Charlotte, or Nashville. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at [email protected] We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.
