Elevate
Account Executive - Stanford [ONSITE]
Elevate - Entry Level
Stanford, CA
Ticket Sales · Client Relations/Customer Service · Sales
$21.63 / hour
0
1
month ago
ABOUT ELEVATE:
Elevate is an award-winning global sports and entertainment agency founded in 2018 and the chosen growth partner for the world’s leading brands, properties, and experience-driven businesses. Through one integrated model, Elevate serves as the trusted advisor for more than 1,000 clients, helping them solve complex challenges and drive business wins.
What began in sports has evolved into a platform now serving clients across culture, attractions, culinary, and hotels. Today, Elevate brings operational expertise, data-driven intelligence, and world-class creativity together under one roof.
Elevate’s more than 750 employees sit across 14 offices around the world, from North America to Europe to Asia, and speak and write in 17 different languages. For more information, visit us at www.oneelevate.com.
What began in sports has evolved into a platform now serving clients across culture, attractions, culinary, and hotels. Today, Elevate brings operational expertise, data-driven intelligence, and world-class creativity together under one roof.
Elevate’s more than 750 employees sit across 14 offices around the world, from North America to Europe to Asia, and speak and write in 17 different languages. For more information, visit us at www.oneelevate.com.
Position Overview: Account Executive - Stanford
This Account Executive serves a critical role for the Elevate team operating at Stanford Athletics. Tasked with delivering on annual ticket sales revenue goals, this role will be part of a groundbreaking collaboration between two powerhouse brands and offers one of the best opportunities for immediate impact, project profile, and ability to lay a strong foundation for your career in the growing space of collegiate athletics at Elevate.
This is an in-office role, based in Stanford, CA. The role is expected to attend additional athletic event(s) and/or department events as scheduled throughout the year and may require a limited amount of travel.
What You’ll Do
The Account Executive position will be responsible for driving ticket sales revenue through the combination of new business sales and account retention.
- Sell season ticket plans, multi-game packages, and group tickets for select athletics programs
- Achieve a minimum number of predetermined touchpoints each day from lead lists provided, and generate own leads through referrals, networking, and social selling
- Prospect new business through outbound phone calls, delivering virtual presentations and executing in-person, face to face meetings, as necessary
- Effectively upsell incoming sales calls for opportunities to sell season ticket plans
- Meet or exceed assigned ticket sales and/or retention goals
- Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions
- Work events as assigned to support ticket sales efforts and promotional initiatives
- Be attentive and respond to all season ticket holder and customer requests, concerns, and inquiries
- Effectively qualify and service incoming calls and/or in person meetings to customer satisfaction
- Identify opportunities for up-sells, add-ons, and referral business from clients to maximize revenue
- Participate in the planning and implementation of existing season ticket holder and general fan events
- Provide knowledge and assist members with managing their accounts online through Account Manager
- Assist in game day duties, including but not limited to, hosting member events and servicing ticket holder needs
- Any other duties assigned by Management
Who You Are
- Bachelor’s degree, or equivalent experience required
- Minimum 1-2 years of sales experience, preferred within ticketing
- Familiarity with CRM systems & processes
- Proficient in Microsoft Office applications
What Makes You Stand Out
- Must be coachable and possess a growth mindset in a fast-paced environment and changing landscape
- Ideal candidate will be self-motivated, team, and career oriented.
- Must have ability to maintain professional behavior and appearance at all times
- Must have a strong sense of self-awareness and emotional intelligence, strong interpersonal conflict resolution, and problem-solving skills
- Must be able to work independently and multi-task
- Must possess strong communication skills; be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong, active listening skills
- Able to learn and be multi-dimensional based on where the needs are
- Goal oriented whether that is around driving revenue, provided service or helping daily operations
- Be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruptions
- Capable of maintaining discretion and confidentiality with sensitive information as needed
Compensation & Benefits Details
- Compensation: $21.63/per hour plus commission eligible
- Full Time, Non- Exempt
- Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance, FSA, HSA and more
- 401k Employer Match (after meeting eligibility requirements)
- 14 Paid Holidays
- Unlimited PTO
- Paid Parental Leave
Physical Demands
This position requires the ability to lift up to 20 pounds
This is the hourly rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The qualifications listed above represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at [email protected].
We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.
