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Ticket Operations Internship - Spring 2021 with Bowling Green State University in Bowling Green · OH

Bowling Green State University jobs
Sports Jobs in Bowling Green · OH
Internship: Internship
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Bowling Green State University Athletic Ticket Office is seeking qualified students to fulfill their internship in Ticket Operations.
 
The selected candidates must have a strong desire to work in college athletics, effective oral and written communication skills, ability to communicate and interact effectively, respectfully and appropriately with diverse populations in the Department, the University and the community, familiarity with computers and knowledge of computer software, ability to work independently and handle multiple tasks in a high stress environment, organizational skills and be willing to work an average of at least 40 hours per week not including events. 
 
Position Responsibilities:
 
  • Providing excellent customer service to customers
  • Utilization of Paciolan computerized ticketing software which is used in numerous college and professional venues
  • Handle cash and financials on a daily basis
  • Communicate effectively with customers regarding ticket policies and procedures
  • Maintain up-to-date knowledge and effectively communicate all team happenings, events, and benefits relevant to assigned season ticket holder base
  • Understand how ticket operations interacts and is influenced by other departments such as development, marketing, communications, and facilities
  • Develop and cultivate relationships with customers
  • Fulfillment of game day and advance ticket sales and distribution
  • Assist in season ticket sales, renewals, and mailings
  • Follow NCAA guidelines and be compliant when working player guest will call
  • Provide assistance to the Director of Ticket Operations and Director of Ticket Sales
  • Various other day-to-day activities of the ticket office
 

Students will be required to be available to work all BGSU ticketed sporting events including hockey, men’s and women’s basketball, as well as additional special events.

Job Questions:

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