Pegula Sports and Entertainment

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Terra Mare- Food Runner with Terra Mare in Fort Lauderdale, FL

Terra Mare jobs
Sports Jobs in Fort Lauderdale, FL
Food and Beverage: Kitchen Staff/Dishwasher
The food runner is responsible for supporting both servers and kitchen staff as well as providing guests with an exceptional experience while at Terra Mare. The food runner will deliver food to guests by working with servers and the kitchen to ensure plates in the window match ticket orders before they go to the table checking especially for consistency and modifications. As a food runner it is imperative to provide excellent customer service for all guests dining at Terra Mare by being attentive to their needs, making them feel welcome, comfortable and relaxed.
Core Responsibilities
·         Deliver customers the highest level of quality service to ensure an exceptional dining experience at Terra Mare
·         Communicate as the go-between for the kitchen line-staff & the serving staff members in addition to interacting directly with customers
·         Assist servers with customer questions/concerns by inquiring of needs; observing dining process
·         Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; or other special needs to assist the servers
·         Know table numbers and seat positions; seat positions always start with #1 to the left of the server as they are taking the order and moving clockwise around the table
·         Perform basic cleaning tasks as needed or directed by supervisor
·         Assist with special events as needed
·         Other duties as assigned
Minimum Qualifications for the Position:
·         Must be at least 18 years of age
·         1-2 years restaurant experience
·         Knowledge of restaurant procedures and processes
Critical Competencies
·         Effective communication skills both verbally and written
·         Ability to be a problem solver and think outside of the box
·         Remaining calm in a hectic, fast-paced atmosphere
·         Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
·         Displaying a positive and outwardly friendly attitude toward guests and co-workers
High Energy – Motivational

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