Event Manager - Auburn

REVELxp - Entry Level
Auburn · AL
Ticket Sales and Services: Client Relations/Customer Service
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REVELxp is the national market leading company in game day experiences and hospitality.

Our team, with beginnings in ISP Sports and 35+ years of leadership in the sports & entertainment industry at the helm, has worked hard to build the fastest growing company in the game day experience space in America. We are growing at a rapid pace and are looking for goal-oriented, high-energy individuals to join our team!

REVELxp is on a mission to revolutionize the sports and entertainment industry. Our team works with more than 100 major teams and sporting events, hosting millions of fans, and participating in thousands of events annually.

We created REVELxp to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. This is why jobs here at REVELxp offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELxp team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation.

JOB DESCRIPTION
REVELXP is looking for a revenue and operations minded individual. As the Event Manager serving Auburn University, you will report to and support the General Manager in executing company objectives at assigned properties. You will be expected to build strong relationships with guests and lead hourly game day staff and other office staff. The ideal candidate will possess excellent interpersonal and communication skills, demonstrate a proven track record of success in sales activities and building relationships with key stakeholders across multiple industries, gather and synthesize key information and the ability to work effectively with a variety of colleagues.

Ultimately, a top-notch event manager should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.

DUTIES AND RESPONSIBILITIES
Primary duties to include, but not limited to the following:

SALES:
  • Sell hospitality packages and event rentals to current and new clients.
  • Develop and grow relationships with our partners and their accompanying fan communities (corporate partners, alumni associations, season ticket holders, community leaders, etc.) to generate new leads, referrals, and sales channels.
  • Responsible to be on-site for all hosted events; focusing on building relationships, securing referrals, and growing overall sales and renewals.
  • Provide a high level of service that enhances a guest’s overall experience.
  • Contact area businesses and individuals using a defined multi-touchpoint program to foster the greatest opportunity for engagement
  • Achieve and exceed weekly sales goals and performance metrics that are put forth by the General Manager
  • Understand key client information including business strategy, products and services, key customers, and competitors
  • Other duties as assigned.
OPERATIONS:
  • Serve as a lead for all event execution at partner schools for football game days and other events, as needed.
  • Develop relationships with direct reports and hourly staff members to establish and maintain high morale, expectations and overall office culture.
  • Recruit, train, supervise and evaluate hourly game day staff.
  • Assist in preparation for weekly coordination meetings to assist proper scheduling of hourly staff members and to outline operational needs.
  • Manage and assist in several processes including (but not limited to) quality control, inventory availability and maintenance and budget review.
  • Schedule and record hourly staff members work time.
  • Event layout and design for tailgate sites and event rentals as well as any special event tailgates
  • Overall office organization and cleanliness
  • Maintain relationships with game day vendors for the office.
  • Build and maintain the e-commerce platform where tailgates are sold.
Requirements
  • Degree in business administration or similar.
  • Great interpersonal and communication skills.
  • Strong problem-solving abilities.
  • Good observation skills.
  • An ability to deliver constructive criticism.
  • Computer literate and basic Math skills.
  • An ability to identify weaknesses and provide coaching where necessary.
  • Must be able to lift 20 lbs. and work weekends.
REVELxp is an equal opportunity employer that values diversity. All employment is decided on the basis of qualifications, merit and business need. All candidates must be authorized to work in the United States and successfully pass a criminal background check.