Who We Are:

UFC® is the world’s premier mixed martial arts organization (MMA), with more than 700 million fans and 243 million social media followers. The organization produces more than 40 live events annually in some of the most prestigious arenas around the world while broadcasting to over 900 million TV households across more than 170 countries. UFC’s athlete roster features the world’s best MMA athletes representing more than 80 countries. The organization’s digital offerings include UFC FIGHT PASS®, one of the world’s leading streaming services for combat sports. UFC is part of TKO Group Holdings (NYSE: TKO) and is headquartered in Las Vegas, Nevada. For more information, visit UFC.com and follow UFC at Facebook.com/UFC and @UFC on X, Snapchat, Instagram, and TikTok: @UFC.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

The Role and What You’ll Do:

The Director of Venue Operations is responsible for the planning and successful execution of UFC live events in various arenas around the globe. This role conducts site surveys to determine arena viability and oversees the coordination of event logistics, working closely with internal stakeholders and external resources to ensure a smooth event from start to finish.

• Oversee day-to-day venue operation, planning and execution of UFC events ensuring smooth and efficient operation.
• Coordinate, manage and plan event logistics, including setup, breakdown, and overall event execution with various departments, including production PR, operations, medical, rigging, and security, pertaining to venue.
• Conducts all necessary site surveys to determine arena viability and confirm requirements for event execution, including venue CAD layout, weight loads for lighting and PA equipment, ingress and egress at loading bays, etc.
• Collaborates with various departments to optimize venue utilization and enhance the overall event success, both backstage, the floor, and front of house.
• Interfaces with venue staff and leadership, providing professional guidance to ensure exceptional service delivery by venue.
• Develops and implements operational policies and procedures to maintain a safe and compliant environment.
• Liaises with various UFC department leads to understand event and venue needs, including vendors, and contractors, to effectively negotiate and manage initiatives.
• Monitors and controls operational budgets for stagehands and other venue labor to maximize efficiency on tight deadlines; works closely with UFC Finance to ensure accurate cost reporting upon event completion.
• Implements and maintains effective crowd management strategies during events based on production equipment complements and production expectations. This includes seat kills, ticket oversight and creative solutions to enhance fan experience while maintaining production initiatives.
• Serves as the primary in-venue point of contact for internal and external stakeholders, addressing concerns and resolving issues.
• Stays abreast of industry trends and innovations to continually improve venue operations.

You Have These:

• 5 years of experience in venue operations or event management, preferably in the sports & entertainment industry.
• Strong organizational and multitasking skills with attention to detail.
• Excellent leadership and interpersonal abilities to foster a positive and collaborative work environment.
• Effective problem-solving skills to address operational challenges in real-time.
• Knowledge of safety regulations, crowd control, and emergency response procedures.
• Exceptional communication skills, both written and verbal.
• Proficiency in using relevant software for scheduling, budgeting, cost reporting and AutoCad.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.

How we work: 

Endeavor is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 5 days per week/in a remote capacity. We see immeasurable value internally and throughout the core of the businesses we support.

 

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.