SUMMARY
Located in the vibrant Atlanta Metro area, Trilith LIVE is designed to host concerts, rehearsals, live audience productions, conventions, corporate meetings, performing arts, tradeshows, exhibitions, special events, and so much more! Spanning 530,000 square feet, Trilith LIVE features a 2,200-seat theater, 50,000 square feet of sound stages, multi-purpose meeting rooms, support space, dressing rooms, green rooms, production offices, suites, wardrobe, audience holding areas, outdoor plaza areas, full-service catering and concessions, box office, and a 730-space parking deck.
Trilith LIVE is seeking an experienced Full Time Campus Security Supervisor to join our growing team. This position is responsible for overseeing the Campus Security Officers for their shift and the management of physical security systems at Trilith LIVE. This role ensures the safety of guests, staff, and property by maintaining high standards of security compliance.
ESSENTIAL RESPONSIBILITIES
• Supervise and support a team of security officers, ensuring consistent coverage and performance.
• Conduct shift briefings, ensuring all officers are prepared for their shift and receive any pass on information.
• Ensure compliance with venue safety and security protocols and emergency procedures.
• Receive/screen all radio communication, text messages, and phone calls while providing accurate information for dispatching the appropriate department(s) during events.
• Monitor and manage physical security systems including CCTV, access control, and alarm systems.
• Respond to real time emergency situations, such as breaches, alarms, or guest incidents.
• Ensure security officers are trained to utilize 24/7 Software to document all incidents and dispatch resources as needed.
• Conduct regular roving patrols to inspect doors, gates, locks, and other physical barriers to ensure integrity and functionality.
• Maintain and troubleshoot security equipment.
• Assist in the development of security policies and procedures, including training.
QUALIFICATIONS
• 2-4 year college degree or combination of education/relevant experience.
• Minimum (3) years of experience in physical security, people management, facility protection, or related roles.
• Familiar with security systems such as CCTV and access control.
• Proven ability to lead or supervise part time staff.
• Ability to remain calm under pressure and adapt to changing situations.
• Excellent interpersonal, communication, and customer service skills.
• Strong organization skills and attention to detail.
Essential Functions
• Ability to work nights, weekends, and holidays as required for events and 24-hour security operations.
• Position will require standing, walking, and lifting for long periods of time.
• Potential exposure to external elements.
• This position is designated as an "essential employee" and may be required to stay beyond regular work hours and/or report in from off-duty to assist with minimum staffing coverage.
Shift Timing
1st Shift: 7:00 AM – 3:30 PM
2nd Shift: 3:00 PM – 11:30 PM
3rd Shift: 11:00 PM – 7:30 AM
PHYSICAL DEMANDS / WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, hear, walk, stand, stoop, kneel, use hands and fingers with dexterity, feel, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. The noise level in the work environment can be moderate to loud.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.