Help Athletes Thrive. Help People Smile.

At Suburban Sports Group, our purpose is simple: To Make People Smile. Every day, we create positive experiences for athletes, families, coaches, and our community. We're looking for an energetic, organized, and people-focused leader to become the face of our Athlete Lab and help create an exceptional training environment for athletes pursuing their goals.

If you're passionate about sports, fitness, customer service, and making an impact, this could be the perfect opportunity for you.

What You'll Do

As the Facility Supervisor – Athlete Lab, you'll play a key role in overseeing the daily operations of our performance center while helping athletes, families, and coaches have an outstanding experience every time they walk through the doors. You'll also support apparel and team sales initiatives that help our programs look and perform their best.

Leading Daily Facility Operations

Ensure the Athlete Lab is clean, safe, organized, and operating at a high standard.
Coordinate schedules for meetings and facility rentals.
Oversee equipment setup, maintenance, and inventory.

Delivering Exceptional Customer Experiences

Welcome athletes, families, coaches, and guests with enthusiasm and professionalism.
Serve as the go-to resource for facility information, programming, and support.
Help resolve questions and concerns while maintaining a positive atmosphere.

Supporting Programs & Administration

Assist with registrations, scheduling, communications, and promotional efforts.
Maintain accurate records and ensure smooth day-to-day operations.

Managing Team Apparel & Sales Operations

Coordinate team apparel orders and spirit wear programs.
Work with vendors on quotes, artwork approvals, production timelines, and inventory.
Organize apparel distribution and ensure families receive outstanding service throughout the process.

Who You Are

You thrive in a fast-paced environment and enjoy balancing operations, customer service, and organization. You're comfortable working independently, taking initiative, and building relationships with athletes, coaches, and families.

Ideal Qualifications

Experience in sports facility, fitness center, or recreation operations.
Strong communication and interpersonal skills.
Exceptional organizational abilities and attention to detail.
Ability to manage multiple priorities while maintaining a positive attitude.
Familiarity with strength & conditioning, athletic development, or youth sports is a plus.
Experience with Microsoft Office, scheduling software, spreadsheets, and vendor platforms preferred.

Why You'll Love Working Here

· Be part of an organization dedicated to creating positive experiences.

· Work alongside passionate coaches, trainers, and sports professionals.

· Gain exposure to sports performance, athlete development, operations, and sales.

· Grow your skills in a collaborative, supportive, and energetic environment.

· Have fun while making a meaningful impact in the lives of athletes and families.

Join Our Team

If you're ready to combine your passion for sports, customer service, and operations into a role where every day is different and every interaction matters, we'd love to hear from you.