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Seasonal Ticketing Representative with Arizona Sports Foundation in Scottsdale, AZ

Arizona Sports Foundation jobs
Sports Jobs in Scottsdale, AZ
Ticket Operations: Box Office Ticket Seller
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This is a temporary non-exempt position that will run through January 1, 2020. The successful candidate will be sales and marketing driven, energetic, customer service oriented and self-motivated. 
 
Job Summary: 
Ticket fulfillment including assembling, packaging and mailing, selling game and event tickets, selling ticket packages as well as other ancillary items to organizations and individuals via walk-up or phone orders. Provide customer service regarding issues with orders. Assist with game-day ticket sales including ordering, processing and distribution. 

Essential duties and responsibilities: 
  • Fulfill large amount of ticket orders in an organized and efficient manner
  • Maintain a high level of customer service with new and existing members 
  •  Prospect potential members through walk-up tickets sales or over-the-phone ordering 
  •  Work with related departments to improve communication and improve the fan experience 
  •  Enter client data into Paciolan
  •  Help customers with any issues regarding their order 
  •  Represent organization at various events 
  •  Facilitate special projects and additional duties as assigned 

Requirement: 
  • Detail oriented with the ability to multi-task 
  • Strong customer service and interpersonal skills 
  • Experience with Paciolan ticketing system (preferred but not required) 
  • Basic understanding of Microsoft Word and Outlook 
  • Telephone sales and/or customer service experience preferred 
  • Excellent written and oral communication skills 
  • Ability to handle a high volume of customers via phone orders or walk-ups 
  • Ability to work flexible hours including holidays, evenings, weekends and event days 

**Successful candidate must pass a background check as a condition of employment.
The Arizona Sports Foundation is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender status, marital status, pregnancy, age, disability, or covered veteran’s status consistent with applicable federal and state laws. Reasonable accommodations will be provided for applicants with disabilities who self-disclose. 

Job Questions:

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