Overview:

FanGate Solutions is a customer service driven company here to provide live entertainment and sports venues with a professional team of trained event day staff. Our philosophy is to treat our client’s fans like our own with a knowledgeable, reliable, and fan friendly team. We are looking for eager, highly motivated, and friendly individuals aspiring to work in the sports and entertainment industry and are willing to travel.

As an event staff team member for FanGate Solutions, you will have the opportunity to gain experience in ticket sales, marketing and special events. Event staff will receive training on: giving top notch customer service to exceed our client’s expectations and increase fans overall experience, as well as venue information.

This position is for one event based in Fort Worth, TX at Dickies Arena taking place on May 14th-17th. Would you like to experience working at a PBR (Professional Bull Riders) championship event helping thousands of fans renew their tickets for 2027? We provide staffing for PBR during their World Championship. Team members will be performing the following positions: Ticket Sellers, Ticket Renewal Ambassadors, and Customer Service Representative.

Responsibilities:

Aid guests with accurate event and promotional information
Selling and/or picking up event tickets at various venues
Provide problem solving techniques to assist all customer inquiries and concerns
Punctual and self-motivated with an attention to detail
Communicate all pertinent information with clients and guests
Provide & maintain the highest level of customer service to clients and guests
Work various shows & events that promote FanGate Solutions and its clients in a positive manner
Closely adhere to the health and sanitation guidelines set by FanGate Solutions and its clients
Perform other duties & responsibilities as assigned by managers

Qualifications and Requirements:

Willing to work on the weekend of May 14-17, 2026.
College student majoring in advertising, marketing, sport management, or related fields is a plus
Eager to start & build a career in sports and live entertainment
Ability to deliver exceptional service by anticipating the guests’ needs and resolving issues in a timely and professional manner
Strong interpersonal skills that complement a team-oriented work ethic
Must be neat and presentable at all times
Must be 18 years of age or older with at least a high school diploma or GED

Duration and Pay:

Work event on May 14, 15 , 16 & 17. This is a paid events position for work during actual events at $15/hour.

Shift Hours:
May 14th-16th: 3:30pm - 10:30pm
May 17th: 11:00am - 4:00pm

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.