Live Events Careers

Listing Manager - Eventellect (Houston · TX)

Eventellect jobs
Sports Jobs in Houston · TX
Ticket Operations: Ticket Operations
Who is Eventellect?
Eventellect partners with professional and collegiate sports teams to unify their approach to single game ticket sales and transform it into a strategic business asset. With Eventellect, teams fairly value single game tickets, protect season ticket holders’ investment and match the right audience with the right experience to maximize revenue, build fan loyalty and ensure team success.  We manage ticket inventory in real time across multiple online sales channels via our proprietary software platform, market trend analysis, and pricing algorithms.
 
What are we looking for?
We are looking for passionate, innovative, and driven people who want to be part of our growing company. We are actively raising the bar in our Ticket Operations group to get tickets to customers in an increasingly dynamic landscape. The perfect candidate will have familiarity with ZenDesk and proficiency with all Microsoft Office applications. This candidate would have professional communication skills and the ability to triage and prioritize tasks in a collaborative environment. If you want to be a dedicated member of a growing team optimizing processes for complex business problems, then look no further!
 
Title
Listing Manager
   
  What would you do?
  • Control the life cycle of a ticket and optimizing Eventellect’s inventory on the ticket selling marketplaces
  • Manage ticket inventory for a portfolio of teams using our internal software. Making sure that tickets are acquired, listed for sale, and delivered to the buyer in a timely manner
  • Coordinate with ticket selling marketplaces to ensure that Eventellect tickets are optimized for efficient selling
  • Work with our Ticket Strategy team and Software team to coordinate across the company and find solutions
  • Work with the teams in your portfolio to optimize a unified single game ticketing strategy
  • Be a part of an on-call weekend rotation with the rest of the team to ensure adequate coverage of live events for which we manage tickets

 What do you bring?
  • Passion and curiosity to examine and re-examine problems to find new and creative solutions
  • A self-motivated work ethic to help raise the bar and strengthen our teams.
  • Detail-oriented, highly organized, and productive team player
  • Flexibility and a willingness to accept a change in priorities as necessary
  • Resourcefulness and the ability to learn and quickly embrace new software used by external partners

 What is required to succeed?
  • Professional and solution-oriented communication skills, both written and verbal, to help strengthen relationships
  • Proficiency with Microsoft Office with strong skills in Excel and Outlook
  • Experience in a service-oriented role in technology, sports, financial services, or hospitality
  • Excellent problem-solving skills
  • The ability to prioritize work and efficiently manage multiple work streams as needed

What else would be nice to have?
  • Bachelor’s degree (B.A., B.S) or equivalent
  • Proficiency with ZenDesk or a similar customer service software
  • Experience with ticket management software

 What are the perks of working at Eventellect? 
  • A fast-growing company that is respected in Houston (Houston Business Journal’s Best Places to Work 2017 & 2018) and nationally (INC 5000 list of fastest-growing companies 10 years in a row)
  • A competitive salary and bonus potential
  • A comprehensive benefits package, including 90% employee medical coverage, as well as dental and vision coverage, basic term life insurance and short-term disability coverage
  • 401K program including company match
  • A $1,000 annual ticket budget to spend on sports and other live events
  • Unlimited vacation days
 
What else do I need to know?
  • Work will primarily be performed in the Houston office
  • Employees are provided with Windows-based machines 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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