Live Events Careers

Account Coordinator with Dynasty Sports & Entertainment in Anaheim · CA

Dynasty Sports & Entertainment jobs
Sports Jobs in Anaheim · CA
Ticket Operations: Ticket Operations
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Who We Are
Dynasty is a technology and services provider that helps rights holders and ticket sellers automate and manage ticketing for live events. By outsourcing the analytics and distribution technology to us, our customers are free to focus on the aspects of their business that bring in revenue and create value for their customers. We provide our partners with unmatched pricing and inventory strategies, a tailored data and analytics platform, and proprietary technology and tools to maximize revenue while broadening distribution.

Dynasty was formed by seasoned industry experts from the primary and secondary market with the goal of helping organizations and content-holders gain a broader understanding of their core business as well as meet the needs of an ever-changing industry. The Dynasty goal is that of helping organizations and content-holders gain a broader understanding of their core business as well as meet the needs of an ever-changing ticketing industry.  These business plans have successfully assisted our partners in achieving incremental revenue while protecting the team brand all while strengthening the core of their business – the season ticket member.
 
With locations in South Florida and Southern California, Dynasty is ideal for an applicant looking to be part of an energetic and flexible workplace that emphasizes teamwork and personal growth. The Dynasty team is looking for a Director of HR to add to our roster of industry thought leaders while continuing to provide our partner teams and content rights holders with best-in-class service and results.


Position Summary 
We are looking for a self-motivated, hands on team player looking to learn and grow within the Ticketing Industry. Reporting directly to the Director of Partner Management, the Account Coordinator plays a critical role to the success of Dynasty Sports & Entertainment. In this role, you will work closely with and support a growing team of account managers.  You will be responsible for maintaining all processes and procedures related inventory including, but not limited to executing purchase orders and working directly with our partners.  This position requires excellent communication skills, organization skills, time management, and strong attention to detail. This job is full-time position.

Responsibilities 
  • Reports to the Direct of Partner Management  
  • Become an expert on all partnership details and contracts 
  • Ensure all contract, inventory, and delivery details are accurately recorded 
  • Prepare and execute purchase orders with utmost accuracy and detail 
  • Assist in troubleshooting and problem-solving inventory-related issues 
  • Collaborate and communicate with other departments relating to inventory
  • Ensure data accuracy and all rules, processes, and procedures are in place and being followed
  • Research new events and handle communication with partners
  • Assist in making inventory purchases in various online accounts
  • Keep department documentation organized and up to date 
  • Assist in running daily reporting 
  • Calendar and track events dates for contracted inventory 
 
Skills and Qualifications
  • Previous experience in the ticketing/entertainment industry a plus
  • Previous experience in online/e-commerce sales a plus
  • Bachelor’s Degree
  • Strong with computers and technology, specifically Microsoft Excel & other Office products 
  • Basic SQL knowledge a plus
  • Flexible schedule to include weekends, evening, and holidays with the expectation of working at least 1 weekend day per week 
 
Skills and Characteristics
  • You are innovative, think for yourself, and question everything
  • Excellent organizational and multi-tasking skills
  • Exceptional communication skills 
  • High sports and/or music IQ (not required, but definitely a plus!)
  • High familiarity with purchasing event tickets online 
  • You love to compete
  • You are a problem solver
  • You bring a positive attitude to the office every day
  • You are way above average, and only want to work at a place that is nowhere near average

Job Questions:

  1. How did you hear about this job?

  2. If you could go to ANY live event in the past/present/future, what event would it be and why?

  3. You can bring three (3) people to the live event you just chose...what three people would you bring with you and why?

  4. When you buy tickets to an event, where do you typically buy your tickets and why?

  5. You want to attend the last Orlando Magic home game of the 2020 season between the Magic and the Toronto Raptors on 4/15/20. You want to sit in section 220. If you go to Ticketmaster and buy one (1) ticket from the Primary (the blue dots)...how much is it going to cost you in total?

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