The Gate Supervisors' main function is to provide direction and support to their Team Members at points of entry to the stadium in security screening positions. They are primarily focusing on meeting the needs of the client/venue, and patrons; solving problems, and identifying needs and concerns from a customer service perspective.
PLEASE NOTE: THIS IS A SUPERVISOR ROLE AT EMPOWER FIELD/NOT THE EVENT STAFF TEAM MEMBER ROLE! A RESUME IS REQUIRED FOR THIS POSITION!
Find us at https://chooseargus.com to apply directly.
Principal Duties and Responsibilities
- Responsible for making sure Team Members welcome all patrons to the venue.
- Responsible for overseeing proper screening of patrons at all points of entry into the stadium following established and trained to company security screening standards.
- Provide on-the-spot training, mentoring, and coaching of gate personnel on proper gate security protocols.
- Establish good working relationships with Broncos Guest Services and Law Enforcement personnel assigned to gates.
- Responsible for making sure no unauthorized access is allowed into the building through assigned areas.
- Responsible for making sure Team Members have an understanding of where they are in the stadium so that they can direct guests appropriately.
- Must communicate effectively via radio to command, management, and other employees.
- Maintain compliance with all Argus company policies and procedures.
- Perform related duties as assigned by management.
Experience and Skills
Knowledge, Skills, and Abilities Required
- Critical thinking skills
- Team Player, connects and works well with others.
- Must be personable and proactive in assisting guests with the highest level of customer service
- Willingness to make an annual commitment to the Stadium for scheduled events.
- Must be able to work outside in all types of seasonal weather
- The ability to handle high-pressure situations
- Must have proper radio etiquette
- Must be able to go through Supervisor Development Training and acquire a guard card.
Pay rate is 22.50 per hour!
Physical Demands of the Job
Must be able to move in a quick, energetic manner. Long periods of standing and constant movement around the event area are expected on event days.
- Must have dark black pants
- No racial, obscene, or offensive tattoos. No facial tattoos.
- No excessive piercings.
Psychological Demands
Moderately stressful with constantly changing demands and imposing deadlines. Must be able to give and take direction from different teammates professionally.
Working Conditions
The fast-paced environment at the venue during event days. Longer hours/days are necessary.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to the job. Rather, they are intended only to describe the general nature of the job, and be a reasonable representation of its activities.
Argus is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
