We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
We're looking for an enthusiastic and reliable Retail Manager to lead operations at our Team Store during game nights. This position is perfect for someone who thrives in a fast-paced, fan-filled environment and enjoys creating memorable experiences for customers. If you're friendly, flexible, and a natural problem-solver, we want you on our team!
Key Responsibilities:
- Manage all aspects of the team store during game nights, including opening, closing, and supervising merchandise.
- Ensure exceptional customer service.
- Engage with fans in a friendly and accommodating manner, creating a positive shopping experience.
- Handle customer inquiries, concerns, and complaints efficiently with professionalism and problem-solving skills.
- Monitor inventory levels and restock merchandise as needed during shifts.
- Maintain clean, organized, and visually appealing displays throughout the store.
- Work closely with the stadium operations and event staff to ensure smooth game night execution.
Qualifications:
- Previous retail management or supervisory experience preferred.
- Outstanding interpersonal skills with a friendly, approachable, and helpful attitude.
- Proven ability to think on your feet and resolve issues quickly.
- Ability to adapt to changing needs and schedules, including weekends and evenings.
- Passion for sports and enthusiasm for working with fans.
- Must be able to stand for extended periods and lift up to 30 lbs.
