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Job Title: Account Executive, Sales

Date: 12/16/2024

Department: Business Operations

Reports to: Director, Sales

What It’s Like Working Here:

At the Des Moines Buccaneers, our commitment to development isn’t just on the ice. We are dedicated to ensuring all of our employees are equipped with the tools to not only be successful, but thrive in their career. With a fun, collaborative culture and plenty of room for impact, the Des Moines Buccaneers is the perfect place to enter into the world of sport and grow your career!

The Ideal Candidate:

The full-time position of Account Executive is tasked with full menu marketing including but not limited to, Season Tickets, Group Tickets, Partial Ticket Plans, Corporate Partnerships and more. Revenue will be generated via phone (outbound and inbound calls), text, e-mail and face-to-face meetings. The successful candidate will be an outgoing self-starter with excellent communication skills, be willing to learn and excel in a fast-paced environment, have outstanding attention to detail, and a person that takes great pride in his or her work, regardless of the task, to help achieve individual and team goals.

How You’ll Contribute:

Increase the number of season ticket holders, group customers and party area/suite guests at the team’s home
Build and cultivate relationships through outbound phone calls, in-person meetings, grassroots marketing endeavors and other strategies to increase customer satisfaction and retention
Maintenance and management of all customers and prospects within ticket sales database
Proactively facilitate the sale and activation of numerous season ticket and group accounts
Develop and implement benefits for season, group and suite ticket holders
Meet or exceed weekly, monthly and yearly sales goals
Along with all staff members, create ideas for unique game night promotions
Perform game night responsibilities as assigned including entertaining clients and fulfilling group events while assisting in management and execution of game night promotions, box office sales, merchandise sales, and additional items as needed
Represent team at numerous community events throughout the year and actively assist in grassroots marketing efforts to build fanbase
Provide outstanding customer service

Player Stats and Qualifications:

Bachelor’s Degree (recommended) in business, sports management, marketing or related field
1-2 years of prior sales experience is preferred
Passion for the game of hockey and a desire to help the sport
Excellent oral communication and writing skills
Strong sense of professionalism and friendly in-person and on-phone demeanor
The desire to embrace a team-first mentality
Excellent customer service skills and professional appearance
Ability to work traditional and non-traditional hours. This will include some nights, weekends and holidays. This includes all home games plus special events and community appearances
Demonstrated proficiency in Microsoft Office Suite including PowerPoint, Word and Excel
Ability to work in fast-paced environment while juggling many tasks at once. Excellent time management is required. Ability to perform physical tasks associated with position including lifting and moving boxes.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.