Job Title: 2024-2025 Chicago Steel Fall Intern (School-Credit)
Date: Late August 2024 through end of 2024-2025 season (as late as May 2025)
Departments: Ticket Sales/Fan Experience
Reports to: Manager, Fan Experience

What It’s Like Working Here:

At the Chicago Steel, our commitment to development isn’t just on the ice. While our shared goal is to advance the next generation of hockey players, we are fiercely dedicated to ensuring all of our employees are equipped with the tools to not only be successful, but thrive in their career. With a fun, collaborative culture and plenty of room for impact, the Chicago Steel is the perfect place for any sports business professional eager to find a people-driven home and great opportunity for growth and advancement.

The Ideal Candidate:

Successful candidates will be approachable, willing to actively communicate with Steel fans and fellow staff members, willing to venture out of their comfort zone, self-starters with excellent communication skills, and individuals that take great pride in their work regardless of the task(s) assigned.

The Top Shelf:

This internship is designed to expose individuals to the business side of the sports by providing a fun, hands-on experience. Ability to obtain various skills while working closely with the ticket department through hands-on experience assisting with the ticket operation needs of a sports team. In addition, learning the ins and outs of how a gameday operates at this level. We are looking for someone who is a team-player, works well with other employees, and can handle multiple assignments in a fast-paced environment.

How You’ll Contribute:

Ticket Sales & Box Office Operations
Corporate Sponsorship Activation
Gameday Operations and Promotions
Community Engagement
Customer Service

Player Stats and Qualifications:

Must be 18 years of age or older
The ability to attend the vast majority of Steel home games during the 2024-2025 season. This will include nights, weekends, and holidays. It is important candidates are available to work holiday dates including December 27 & 28, Spring Break and other game dates that may fall outside of the academic calendar.
Interns will be asked to assist in special events and community appearances and will be provided notice in advance of these events.
A positive attitude and a willingness to actively engage and interact with fans.
Strong personal and communication skills.
Candidates must possess a proactive, service-oriented mentality that will assist every department with its respective needs.
The ability to work pro-actively and independently, a can-do attitude and their own transportation.
A willingness to learn new skills and adapt in a fun, fast-paced environment.
A strong work ethic, positive attitude, willingness to accept all tasks assigned and the ability to learn quickly.
The understanding that working in sports is different than being a fan. This position does not guarantee candidates will be able to watch games. Many valuable positions within the organization are behind the scenes, and they provide little ability to watch the games.
The ability to handle the physical requirements of the position, including setting up equipment for events, standing for longer periods of time and other light to medium lifting.
*This internship is unpaid and is meant for students that will receive school credit upon completion of their internship.

The Team:

The Chicago Steel, members of the United States Hockey League (USHL), are celebrating their 25th season and are one of the most decorated junior hockey teams in the world in recent years.

Over the past eight seasons, the Steel are the winningest franchise in the USHL and during that time, the Steel have won two Clark Cup Championships (2017 and 2021), two Anderson Cup Championships (regular season titles), and three conference championships. Since the inaugural 2000-2001 season, over 50 players with Steel ties have been selected in the NHL Draft with 28 of those selections coming in the last five drafts and over 300 players have advanced to NCAA Division 1 teams.

Off the ice, the Steel boasts a vibrant, aspirational staff dedicated to continued attendance growth built on providing an outstanding fan experience.

The Chicago Steel is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applications will receive consideration for employment without regard to gender, race, religion or religious creed, color, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.