Internship: Summer 2026 Ticket Sales Intern
The Wilkes-Barre/Scranton Penguins, American Hockey League affiliate of the Pittsburgh Penguins, are seeking highly motivated interns for the 2026 Summer Ticket Sales Program. This program is designed to provide hands-on, real-world experience in sports ticket sales with a strong emphasis on outbound prospecting, revenue generation, and relationship building. Interns will be required to work flexible office hours (typically between 9:00am and 5:00pm, Monday–Friday). Schedule will be determined by departmental needs and intern availability.
Essential Duties:
- Learn and execute the full sales cycle, including prospecting, needs analysis, presenting solutions, and closing sales
- Generate new ticket revenue through proactive outbound sales efforts, including cold calls, emails, and prospecting campaigns
- Assist in selling & servicing of full membership menu, group outings, and promotional ticket packages.
- Prospect and identify new business opportunities through research of local companies, organizations, schools, and community groups
- Update client information in Ticketmaster Archtics and/or CRM platform as needed
- Research, analyze & develop new benefits, incentives, events & experiences for season members & group leaders
Requirements:
- Strong interest in pursuing a career in sports ticket sales or sports business industry
- Display strong communication and interpersonal skills, be self-directed and able to follow both written and oral instructions.
- Ability to work independently and in a collaborative team environment
- Familiarity with customer service, cold-calling, & sales is a plus
- Neat and professional business casual appearance.
- Must receive school credit
- Must have own transportation to assigned office hours and events
- Working knowledge of Microsoft Excel and general computer proficiency
- Ability to lift items up to 30 pounds
Please submit a resume detailing your qualifications via TeamworkOnline.com. Local candidates preferred.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
