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Retail Supervisor - Lehigh Valley Phantoms (Allentown · PA)

Lehigh Valley Phantoms jobs
Sports Jobs in Allentown · PA
Retail/Licensing: Retail Management
Phan Shop Retail Supervisor
Requirements
  • 2- 4 years of retail experience preferred
  • Excellent interpersonal skills and customer service skills
  • Ability to lift up to 30 pounds
  • Must be available to work 32 out of the 38 hockey games 
  • Must be available 3 to 4 days a week peak excluding game days 

DUTIES AND RESPONSIBILITIES
  •  Ensure that each customer receives outstanding service by providing a friendly environment. This includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
  •  Handle floor moves, merchandising, display maintenance, and housekeeping.
  •  Handle processing and replenishing merchandise and monitoring floor stock. Conduct on going cycle counting for web store & monthly inventory for POS 
  • Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change.· Actively engage customers in conversation and actively assist in the understanding, demonstration, description and selection of merchandise.
  •  Utilize a working knowledge of all retail merchandise including price, any special product considerations, and stock location in store and in the back stockroom.
  •  Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation.
  •  Accurately execute any merchandise returns as directed.
  •  Actively execute the daily goals and priorities assigned by Store Manager & relay messaging to staff.
  •  Maintain stockroom merchandise organization and cleanliness.
  •  Ability to customize and train others to customize jerseys, & products.