Group Event Specialist - PPL Center & Lehigh Valley Phantoms (Allentown · PA)

PPL Center & Lehigh Valley Phantoms jobs
Sports Jobs in Allentown · PA
Ticket Sales and Services: Hospitality Management
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

The Group Event Specialist will report to the Director of Ticket Sales, and is responsible for the sale of primarily Lehigh Valley Phantoms group & hospitality ticket packages, as well as group & hospitality ticket packages for events at the PPL Center, to maximize and help the team & arena to grow in attendance and revenue. If you enjoy working in a fast-paced, dynamic team environment, and want to make an early impact in your career, and learn a lot of skills and traits that will grow your career for the future, we want you! As a high performing sales team in the American Hockey League, we are looking for the next wave of sales stars to take us even higher!
  • Primarily focus on selling Lehigh Valley Phantoms & PPL Center events group & hospitality ticket packages.
  • You will have the ability to sell Phantoms season ticket packages, as well as other Phantoms ticket packages throughout the course of the season as well.
  • Be the official liaison of the PPL Center to groups of all sizes – with the flexibility to create unique wonderful memories for the groups you work with.
  • Call current and past customers and cold-call new sales leads to generate sales
  • Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, partial plans and group ticket plans
  • Work all home games, performing various ticket sales and service duties throughout the game
  • Build relationships to provide repeat business and excellent customer service
  • Achieve and exceed weekly, monthly and annual sales goals established by sales management
  • Act proactively to create opportunities for new business with existing customers

  • Bachelor’s Degree or equivalent work experience
  • Demonstrate a proven track record in sales and building quality relationships
  • Have a friendly and professional presentation & speaking manner
  • Strong desire to learn about our business and grow your professional career
  • Effectively express ideas verbally and in writing
  • Independently take action beyond what is called for
  • Be able to generate original and imaginative solutions to business opportunities
  • Demonstrate a positive attitude
  • Maintain a flexible work schedule, including weekends and holidays

Job Questions:

  1. Have you previously worked in a sales role?