The Digital & Community Outreach Manager will be responsible for leading and implementing community & digital initiatives for the Lehigh Valley Phantoms & PPL Center. This personable, creative, and well-spoken individual will also have the goal of assisting the Director, Integrated Marketing & Community in driving overall marketing strategy & plan for Lehigh Valley Phantoms & PPL Center.
Responsibilities:
- Ensure all sponsored programs for community relations & digital assets for the Phantoms are executed according to contractual obligations by working alongside our Corporate Partnerships team.
- Build community partnerships by attending events with meLVin.
- Manage Phantoms & PPL Center app with a focus on driving new downloads, creating new engagement opportunities, and managing content release.
- Develop, coordinate, and implement various digital and social media strategies to drive brand awareness, revenue, and overall fandom of the Lehigh Valley Phantoms & PPL Center.
- Ideate and follow through on new ideas that drive engagement on social media platforms.
- Coordinate and plan supplemental activations and themes for select games and events.
- Manage content creation & updating of the Phantoms & PPL Center websites.
- Oversee educational programs with a focus on creating new content and new partnerships.
- Work cross functionally with all departments to assist in achieving business and revenue goals.
Qualifications:
- Bachelor’s degree from an accredited college or university.
- Knowledge of running social media accounts for a major/minor league sports organization
- Community minded individual with at least 1 year of proven experience working with community programs, non-profit, civic, and community groups.
- Excellent writing, organizational, and planning skills are a must.
- Confidence in building and delivering presentations, as well as engaging in public speaking opportunities to leave a lasting impression on attendees of all ages & backgrounds.
- Able to work effectively with internal and external constituents.
- Must be a motivated, self-starter capable of balancing multiple tasks.
- Proficient with Microsoft Office applications.
- Availability to work nights, weekends, and holidays as directed by community events and the Phantoms schedule.
- Must be able to lift 25+ pounds.
- Must be able to work outside.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
