Grand Rapids Griffins
Grand Rapids Rise Ticket Sales Represenative
Grand Rapids Rise - Entry Level
Grand Rapids · MI
Ticket Sales · Ticket Sales & Service
0
2
days ago
About the Role
The Grand Rapids Rise is seeking a motivated Ticket Sales Representative to drive revenue through season tickets, group sales, and single-game ticket packages. This role is ideal for a competitive, relationship-focused salesperson who wants to grow their career in professional sports.
Responsibilities
- Generate new ticket sales revenue through outbound calls, emails, in-person meetings, and networking
- Sell season ticket memberships, group outings, partial plans, and premium seating
- Manage and grow a book of business through renewals and referrals
- Build and maintain a pipeline of prospects using Salesforce CRM
- Meet or exceed weekly and monthly sales activity and revenue targets
- Provide excellent customer service to ensure high renewal rates
- Represent the Rise at community events, games, and promotional appearances
- Collaborate with the ticketing operations and marketing teams on sales campaigns and promotions
- Accurately track all sales activity, prospect notes, and customer information in Salesforce
Qualifications
- Bachelor's degree preferred, or equivalent professional sales experience
- 1+ years of sales experience; ticket sales or sports industry experience a plus
- Required: Experience using Salesforce (or comparable CRM)
- Preferred: Experience using Paciolan ticketing software
- Strong communication, negotiation, and interpersonal skills
- Self-motivated with a competitive, goal-driven mindset
- Comfortable with cold calling and outbound prospecting
- Ability to work flexible hours, including evenings, weekends, and home game nights
- Passion for sports and live entertainment a plus
What We Offer
- Base salary plus uncapped commission
- Game night incentives and bonus opportunities
- Hands-on experience in professional sports sales
- Growth opportunities within the organization
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
