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Job Summary
The Manager of Production Operations will intercept, project-manage and track the production of multiple and varied motion graphic, video and LED display elements that contribute to the Tampa Bay Lightning Game They will be responsible for the presentation, social media channels, Benchmark International Arena AV system and displays, ancillary VSG company productions, third party events, and, select inter-departmental business needs for the purpose of creating a world class guest experience for all Lightning home games and select team events (both in and out of Benchmark International Arena and across VSG properties). This will be accomplished by combining specific discipline-driven skill sets with a respectful, reliable, proactive and professional team-driven demeanor.
Essential Duties and Responsibilities
- Supervise and develop the Motion Graphics team while holding them accountable of building, event and departmental priorities.
- Incorporate art and creative direction, maintain deadlines, proofs and client approvals as required, largely for partnership, events and marketing projects.
- Contribute creatively to the ideation of many in-game video features and assist in the creation of show graphic production where time and efficiency mandate.
- Work in direct conjunction with:
- Director of Game Presentation to execute a flawless, world class fan experience at Lightning home games, inclusive of special events (opening nights, theme nights, tributes, post-season games, etc.), ensuring that all needed in-game assets are created and delivered to satisfaction for live execution.
- SVP of Game Presentation to plan and leverage production needs and assets, including retaining, scheduling and acquiring part-time crew across all games and selected events where the Lightning Vision team are expected to execute all or a portion of the event production.
- Director of Digital Video Production to support video production efforts as needed.
- Live Events & Marketing to support off-site marketing events, television ad trafficking, and other
production requirements for marketing collateral. - Corporate Partnership Activation Department to support their initiatives in-bowl and off property as requested, including creation and programming of exterior digital signage.
- Project manage production with all other personnel/departments requesting display system motion graphics to be created by Lightning Vision staff - either as an element in the in-game presentation or for other purposes (website, meetings, events, sponsor pitches, welcomes, etc.)
- Conduct pre-production meetings with the appropriate company parties and/or third-party stakeholders for the purpose of green-lighting internal production as well as content development and proofing.
- Create specific delivery deadlines and schedule production milestones.
- Accurately secure and solicit correct production elements (i.e. file sizes/formats/aspects, downloads, video footage, art files, photographs, audio, and other supporting materials); and work with third party partners and shows to assist in generating final files to be displayed on Arena displays.
- Perform hands-on systems operation as needed/when available (control room and at workstation) for other organizational projects and building events where skill set is applicable.
Supervisory & Management Responsibilities
- Oversea a team consisting of a Display Systems Coordinator, Sr. Motion Graphic Designer, Motion Graphics Designers (2), Part-time Production Assistant, Replay Operator, Back-up Switcher, Cameramen and Control Room Utility staff
Game/Event Responsibilities
- Game/Event Night Responsibilities: Yes
- Approximate number of events worked per year: 45-55
Qualifications
- 5-7 years professional experience in motion graphics, video production and production management of live sports in-arena entertainment and promotions (ideally with an NHL or AHL hockey team)
- Experience managing a team of technical and creative professionals.
- Bachelor’s Degree in video/television production.
- Strong Project Management skills.
- Ability to manage and direct multiple external vendors.
- Driven and self-motivated.
- Ability to multi-task and independently solve problems.
- Ability to deal with stressful & time sensitive situations.
- Excellent communication, writing and social media skills.
- Advanced technical skills pertaining to graphic composition and networking/file management. Ross model technology experience preferred.
- Experience with National Hockey League game timings, formats, and rules/guidelines preferred.
- Positive team player with strong leadership, organizational, interpersonal, and multi-tasking skills.
- Must be able to work most, if not all, Lightning home games (and other select company events) and see projects through to completion, which may demand a number of long and odd-hour stretches, including weekends and holidays in a fast-paced environment
Working Conditions
- Ability to work efficiently and effectively in office and arena environment that can be exciting, loud and distracting
- This is an onsite role; flexibility to work a minority of time remotely
- Ability to work extended hours including late nights, holidays, and weekends as needed
- Ability to work prolonged periods sitting at a desk and working on a computer.
- Ability to lift/carry/move up to 10lbs
- Ability to work in cold/hot indoor and outdoor temperatures
- Ability to work in areas that can become crowded with equipment and/or people
- Ability to work comfortable around special effects including, but not limited to: haze, strobe lights, lasers, etc.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.