Job Summary:

The Employee Relations Business Partner will play a crucial role in promoting a positive and productive work environment for VSG employees. This role serves as a trusted advisor to managers, helping navigate sensitive employee issues while ensuring consistent, compliant, and fair people practices. The Employee Relations Business Partner will serve as the primary point of contact for employee relations matters, including employee concerns, complaints, workplace investigations, and conflict resolution.

Essential Duties & Responsibilities:

•    Develop and maintain positive relationships with employees at all levels of the organization
•    Serve as a primary point of contact for employees seeking guidance on workplace issues or concerns
•    Conduct thorough investigations into employee complaints and concerns, providing timely and effective resolutions
•    Collaborate with management and HR teams to develop and implement strategies for promoting a positive and inclusive work environment
•    Advise and coach managers on employee relations matters, including performance management, conflict resolution, and disciplinary actions and terminations
•    Ensure consistent interpretation and application of HR policies, procedures, and employment laws
•    Escalate and collaborate on complex or high-risk employee relations matters, including employment law issues
•    Stay current on employment laws and regulations to ensure compliance and advise on any necessary updates to policies and procedures
•    Monitor and analyze employee relations trends and make recommendations for improvement
•    Facilitate training and workshops on employee relations topics to promote a positive workplace culture
•    Develop and maintain ERBP resources, such as policies, procedures, and templates
•    Proactively identify and address potential employee relations issues before they escalate
•    Maintain accurate and confidential employee relations records
•    Represent the organization in unemployment hearings and other legal proceedings related to employee relations matters
•    Continuously seek opportunities to improve employee relations processes and procedures
•    Support quarterly performance review processes across all departments
•    Coach leaders on performance management best practices and documentation standards
•    Review performance documentation for consistency, fairness, and compliance
•    Support audits, unemployment claims, and compliance-related processes
•    Contribute insights from employee feedback and ER trends to improve workforce experience
•    Assist in developing and implementing action plans to address turnover and engagement challenges
•    Partner with the SVP of HR to identify opportunities to improve efficiency, employee experience, and compliance
•    Assist with special projects, process improvements, and organizational initiatives as needed
•    Take on additional responsibilities or evolving duties to support the changing needs of the business and HR function
 

Game/Event Responsibilities:

•    Game/Event Night responsibilities: Yes
•    Approximate number of games/events worked per year: 10
 

Qualifications:

•    Bachelor’s degree in Human Resources, Business Administration, or related field 
•    3 -5 years experience of employee relations responsibility
•    Proven experience conducting workplace investigations and managing disciplinary processes
•    Strong working knowledge of employment laws and HR best practices
•    Demonstrated ability to handle sensitive matters with professionalism, discretion, and sound judgment
•    Excellent written, verbal, and interpersonal communication skills
•    Strong analytical and problem-solving skills
•    Ability to influence and coach managers in a constructive, solutions-oriented manner
•    Highly organized and able to manage multiple priorities in a fast-paced environment
 

Working Conditions:

•    Ability to work efficiently and effectively in office and arena environment that can be exciting, loud and distracting
•    This is an onsite role; flexibility to work a minority of time remotely.
•    Ability to work extended hours including late nights, holidays, and weekends as needed
•    Ability to work prolonged periods sitting at a desk and working on a computer.
•    Ability to lift/carry/move up to 25 lbs
•    Ability to work in cold/hot indoor and outdoor temperatures
•    Ability to listen and speak on phone, in meetings, and in one-on-one conversations
•    Ability to commute to various venues throughout the Greater Tampa Bay Area
 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.