Job Title: Operations Coordinator
Organization: Huntsville Havoc
Location: Huntsville, Alabama
Position Type: Full-Time/Seasonal, September 2026-April 2027 (Entry-Level / Post-Graduate Internship)
Compensation: Paid, Monthly Stipend
Position Overview
The Huntsville Havoc are seeking a highly motivated, organized, and energetic Operations Coordinator to support game operations and special event execution. This role is designed as a full-time, paid (monthly stipend) post-grad internship opportunity for individuals looking to build a career in sports management, event operations, and live entertainment. This position will run throughout the 2026–27 season (September through April).
The Operations Coordinator will play a key role in planning, executing, and enhancing the fan experience at Havoc home games and special events. This individual will work closely with multiple departments and serve as a primary point of contact for fans visiting the front office.
Key Responsibilities
Game & Event Operations
- Assist in planning and executing all Havoc home games and select special events
- Support creation and distribution of game scripts, timelines, and operational documents
- Coordinate in-game elements including promotions, intermission activities, theme nights, and fan engagement features
- Assist with execution of specialty jersey nights, auctions, and post-game experiences
- Manage on-site logistics during games to ensure smooth operations
Auctions & Promotions
- Help brainstorm creative theme night ideas and fan engagement concepts
- Assist in building, organizing, and executing in-game and online auctions
- Coordinate item preparation, display, fulfillment, and winner communication
- Track auction inventory and support revenue-generating initiatives
Event Setup & Breakdown
- Assist with arena and promotional setup prior to games and events
- Coordinate signage, tables, auction displays, and activation areas
- Participate in post-game tear-down and equipment organization
- Ensure all event materials are properly stored and maintained
Front Office & Fan Engagement
- Serve as the first point of contact for fans visiting the Havoc office
- Sell single-game tickets via phone and in person
- Provide outstanding customer service
- Maintain a professional and welcoming front-office environment
Qualifications
- Bachelor’s degree in Sports Management, Event Management, Marketing, Business, or related field preferred
- Strong organizational and time-management skills
- Ability to thrive in a fast-paced, live-event environment
- Willingness to work nights, weekends, and holidays during hockey season
- Creative thinker with strong attention to detail
- Positive attitude and team-first mentality
- Ability to lift and move event materials (up to 40 lbs)
- Familiarity with Social Tables and Momentus Elite (preferred but not required)
Ideal Candidate
This role is ideal for a recent graduate looking to gain hands-on experience in professional sports. The ideal candidate is proactive, adaptable, and excited about being directly involved in creating memorable fan experiences. This position offers broad exposure to game operations, event coordination, promotions, and revenue-generating initiatives within a professional hockey organization.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
