TITLE: Partnership Activation Supervisor
POSITION TYPE: Full Time, Exempt
COMPANY: Sharks Sports and Entertainment, LLC
LOCATION: San Jose, CA
REPORTS TO: VP, Barracuda Business Operations
POSTING DATED: November 18, 2025
PAY RANGE: $68,640 - $73,500
Position Overview
Team Teal is seeking to hire a Partnership Activation Supervisor for the San Jose Barracuda, the AHL affiliate of the Sharks. The Partnership Activation Supervisor will be responsible for generating revenue via corporate partnerships including signage, in game assets, community partnerships and premium seating while providing exceptional customer service to renew accounts year over year.
Essential Duties and Responsibilities:
- Provide account support for partnerships, including but not limited to onboarding new partners, execution of multi-platform partnership programs and planning on-side executions.
- Build and maintain client and partnership relationships via meetings, phone calls, events philanthropy etc. increasing satisfaction and retention
- Activate Partnership accounts by fulfilling contracted assets
- Maintain and track inventory on CRM and ACTIVATE
- Manage Barracuda Digideck and train all Barracuda personnel on creating new decks in Digideck
- Work closely with Marketing and Game Operations to coordinate and execute partner activation
- Meet established benchmarks for outreach via a variety of tactics like outbound phone calls, emails, text messages and face to face meetings
- Work closely with VP of Business Operations and Account Executive, Corporate Sales to ensure smooth transition for all new Barracuda Corporate Partners
- Responsible for creating and planning partnership events i.e. Charity Golf Tournament
- Responsible for renewal and upgrade of partnerships, implementing renewal cycle steps and meeting deadlines as instructed
- Oversee execution of the client assets and services to optimize client experience and maximize sales profitability
- Participate and collaborate as a team member through meetings and informal support to other team members and SSE staff, to maximize customer service, retention efforts, and sales performance
- Assist Account Executive, Corporate Partnerships in providing leads for new sales opportunities
- Perform game/event requirements as assigned
- Generate revenue for the Barracuda by selling new and renewing existing corporate partnerships
- Interact with other Sharks/Arena departments to provide a collaborative, client-oriented focus for all operations (for example, the Ticket Office)
- Responsible for handling the ordering of all Partner gifts
- Identify sales opportunities by conducting networking and ongoing
- Assist management with updating AHL Corporate sales numbers regularly
- Perform other tasks and projects as requested
Minimum Qualifications
- Bachelor’s degree or comparable professional or educational experience.
- 2- 4 years of B2B sales experience
- Ability to use technology such as SponsorUnited, Nielsen, Scarborough and Sales Navigator
- Ability to activate sold partnerships from start to finish
- Self-starter with a passion for sales and customer service.
- Excellent communication skills both written and verbal, detail oriented, strong problem solving and decision-making abilities.
- Excellent interpersonal skill with ability to maintain collaborative working relationships.
- Proficient in Outlook, Word and Excel. Experience with Archtics ticketing system a plus.
Physical Requirements
- Ability to sit, stand and utilize a computer for extended periods of time
- Ability to communicate effectively via phone, email, and in-person meetings
- Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation
- Ability to physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
- May require travel to other company locations, and/or conferences and events within the Bay Area or in- or out-of-state locations
What We Offer
- Competitive compensation (base salary and variable incentive plan)
- Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)
- Pretax Transportation Benefit
- 401K (pre-tax and Roth options)
- Generous Paid Time Off Policy
- Minimum of 10 Paid Holidays and Wellness Days per year
- Complimentary or discounted sports and concert tickets
- Other League & partner discounts
- Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
- An inclusive culture which values diversity of background and a passion to improve our SSE’s commitment to change with impact on our community and industry
- Potential for flexible scheduling and telework opportunities
- Access to on-site EV charging stations on non-event days
This position is not eligible for U.S. work authorization sponsorship.
Summary:
Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.
We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.
We live, work, and innovate by a set of Pioneering Principles:
T – Team success is more important than individual success
E – Exceptional experience is non-negotiable in everything we do
A – Appreciate others for their diversity and opinions
M – More risk leads to more rewards and expands our comfort zones
T – Trust that all teammates have the best intentions
E – Empower all teammates to make informed decisions
A – Always say what you really mean and do what you say
L – Lead by showing the respect to others you expect from them
We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.
Our Commitment to Diversity, Inclusion & Belonging
Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications – in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
Equal Opportunity Employer
Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.
Notice to Recruiters and Agencies
SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.
