TITLE: Mascot Performer and Community Coordinator
POSITION TYPE: Full Time, Non-Exempt
COMPANY: Sharks Sports and Entertainment, LLC
LOCATION: San Jose, CA
REPORTS TO: Barracuda Operations Specialist
POSTING DATED: November 4, 2025
Pay Range: The pay range for this role is $ $18.45 – $22.00 per hour
Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands and primary work location. The base pay range provided is subject to change and may be modified in the future.
Position Overview
Sharks Sports and Entertainment is seeking a passionate, determined individual to help create exceptional and unique entertainment experiences for our fans. This isn't your average "job in sports", this is an opportunity to be part of a team of creative and driven individuals, tasked with pioneering the future of sports and entertainment.
The Mascot Performer will play the role of Frenzy, Mascot of the San Jose Barracuda of the AHL. The Mascot Performer is responsible for efforts to drive revenue and increase brand awareness for the Sharks Sports and Entertainment, all while entertaining our fans, customers, and audiences. In this role, the mascot performer will play a key role in multiple aspects of the San Jose Barracuda brand by making memories, developing new fans, impacting the community, and using their talents working with all functional groups within the Sharks Sports & Entertainment.
Essential Duties and Responsibilities:
- Perform as San Jose Barracuda mascot, Frenzy for appearances, team events, and home games contingent upon completion of necessary training
- Costume upkeep and maintenance as needed, prop and costume creation
- Work with Digital Team to manage all Frenzy social accounts and community efforts on the San Jose Barracuda Social Handles
- Assist event presentation in creation, implementation, and execution of in game programming, entertainment, and activations
- Inter-departmental mascot needs within Sharks Sports and Entertainment
- Maintain inventory of all props, costumes, mascot merchandise, etc., and work with the organization to place orders for needed items
- Brainstorm and implement creative elements, including but not limited to: in-arena content, in-game entertainment, sponsor opportunity, and mascot skills
- Assist in the building and fostering of community relations on behalf of the Barracuda
- Work with marketing and partnerships team to fill any beneficiary-related needs such as specialty jersey auctions, volunteer coordination, and management of the DASH platform
- Assist in sourcing, scheduling, and monitoring of Frenzy appearance and community request forms (including in-game fan visits)
- Monitor and drive sign-ups for the Frenzy of Frenzy kids club
- Coordinate the management of Street Team on Barracuda home game days
Minimum Qualifications
- Minimum of 2 years of professional experience in a related role
- Available to work all Barracuda home games and other community events as needed
- Previous experience as semi-pro or professional mascot necessary. College mascot experience a plus Ability to use independent judgement and discretion to make implement decisions after evaluating various courses of action
- Due to costume sizing, candidate must be at least 5 feet 7 inches and not more than 6 feet 2 inches. Must also weigh between 165 and 225 lbs.
Physical Requirements
- Ability to sit, stand and utilize a computer for extended periods of time
- Communicate via phone and email with a variety of individuals
- Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation
- Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
- Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)
- May be required to travel to other company locations
- May be required to attend conference, events, and training sessions within Bay Area or in- or out-of-state locations.
What We Offer
- Competitive compensation (base salary and variable incentive plan)
- Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)
- Pretax Transportation Benefit
- 401K (pre-tax and Roth options)
- Generous Paid Time Off Policy
- Minimum of 10 Paid Holidays and Wellness Days per year
- Complimentary or discounted sports and concert tickets
- Other League & partner discounts
- Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
- An inclusive culture which values diversity of background and a passion to improve our SSE’s commitment to change with impact on our community and industry
- Potential for flexible scheduling and telework opportunities
- Access to on-site EV charging stations on non-event days
This position is not eligible for U.S. work authorization sponsorship.
Summary:
Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.
We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.
We live, work, and innovate by a set of Pioneering Principles:
T – Team success is more important than individual success
E – Exceptional experience is non-negotiable in everything we do
A – Appreciate others for their diversity and opinions
M – More risk leads to more rewards and expands our comfort zones
T – Trust that all teammates have the best intentions
E – Empower all teammates to make informed decisions
A – Always say what you really mean and do what you say
L – Lead by showing the respect to others you expect from them
We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.
Our Commitment to Diversity, Inclusion & Belonging
Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications – in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
Equal Opportunity Employer
Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.
Notice to Recruiters and Agencies
SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.
