SAP Center

SAP Center

Control Room Technician 1

Sharks Sports and Entertainment, LLC - Entry Level
San Jose · CA
Game Day/Event Staff · Audio/Video Editing and Production · Media/Video Production
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TITLE: Control Room Technician 1
POSITION TYPE: Part-Time, Non-Exempt, Entry-Level
COMPANY: Sharks Sports and Entertainment, LLC
LOCATION: SAP Center and Tech CU Arena - San Jose, CA
REPORTS TO: Technical Services Senior Production Manager
POSTING DATED: August 2025
PAY RANGE: $25.00/ per hour

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Position Overview 

Control Room Technician 1 is an entry-level position that offers a hands-on training opportunity for individuals interested in live event production. Technician 1s will receive structured training and shadow support, assisting in the operation of key production systems during games, concerts, and special events. Our primary contributions support the San Jose Sharks, San Jose Barracuda, Bay Area Panthers, as well as concerts and other rental events. 

Essential Duties and Responsibilities:

  • Shadow and assist experienced production staff. 
  • Participate in setup, teardown, and operation of: 
    • Cameras and PTZs 
    • Replay systems (EVS, Mira) 
    • Ross Kiva playback 
    • Daktronics signage 
    • FOH audio 
    • Lighting (ETC, GrandMA) 
  • Assist in cabling, labeling, and backstage organization. 
  • Attend training sessions and fulfill required learning shifts. 
  • Ability to work in a fast-paced and high-pressure environment, exhibit close attention to detail, follow direction/cues and stay highly task-focused during events.
  • Good organizational and critical thinking / problem-solving skills
Minimum Qualifications:

  • Must be at least 18 years old or possess a valid work permit from your current school by the time of hire.
  • Familiarity with production equipment via school, church, or community access. 
  • Strong communication, attention to detail, and willingness to learn. 
  • Availability for nights, weekends, and holidays. 
  • Clear communication and teamwork skills. 
Training Model 

  • One 4-hour onboarding session 
  • 3 live event shadow shifts 
  • Assigned mentor and skill check-ins 
 

Physical Requirements:

  • Ability to sit, stand, walk, stoop, and crouch for extended periods of time, with or without accommodation.
  • Ability to bend at the waist, reach overhead, and lift up to 45 lbs, with or without accommodation.
  • Physically able to navigate stairs and catwalks at SSE facilities during normal work hours and events, with or without accommodation.
  • Ability to go up and down stairs multiple times during a shift, with or without accommodation.
  • Ability to work in low-light and high-noise environments during live events.
 

What We Offer

  • Competitive compensation 
  • 401K (pre-tax and Roth options) after meeting hour requirements
  • Employee referral bonus program
  • Employee recognition program
  • Complimentary or discounted sports and event tickets
  • Discount in the Sharks Pro Shop
  • Food and beverage discounts when working (excluding alcohol)
  • Spot Pet Insurance 
  • Give Virtual Care (GVC) 
  • Complimentary Barracuda tickets 
  • Complimentary ice skating at Sharks Ice (San Jose, Fremont, and Oakland) 
  • Discount on various hockey programs at Sharks Ice
  • Fun work environment
  • An inclusive culture that values diversity of background and a passion to improve our SSE's commitment to change with impact on our community and industry.
 

This position is not eligible for U.S. work authorization sponsorship. No relocation assistance provided.




Summary:

Born in 1991, Sharks Sports and Entertainment ("SSE") has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California. 

 

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment. 

 

We live, work, and innovate by a set of Pioneering Principles:

 

T - Team success is more important than individual success

E - Exceptional experience is non-negotiable in everything we do

A - Appreciate others for their diversity and opinions 

M - More risk leads to more rewards and expands our comfort zones

 

T - Trust that all teammates have the best intentions

E - Empower all teammates to make informed decisions

A - Always say what you really mean and do what you say

L - Lead by showing the respect to others you expect from them

 

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.

 

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications - in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process. 

 

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

 

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE's HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.