TITLE: Seasonal Assistant, Community Relations (Barracuda & Sharks Ice)
POSITION TYPE: Part Time, Non-exempt
LOCATION: San Jose, CA
REPORTS TO: Manager, Community Relations
POSTING DATED: September 9, 2025
End Date: June 30, 2026 (With the possibility of extension based on business needs)
PAY RATE: $20.00 per hour
Position Overview
The Seasonal Assistant, Community Relations (Barracuda & Sharks Ice) provides temporary, hands-on support for community initiatives related to the San Jose Barracuda (AHL affiliate) and Sharks Ice facilities. Reporting to the Manager, Community Relations, this role assists with event preparation, execution, and follow-up to ensure seamless delivery of community programs. This position plays a key role in supporting Barracuda player and coach appearances, fan engagement events, and grassroots initiatives, helping to expand the organization’s impact on youth, families, and the broader community.
This role is seasonal and temporary, running during the designated hockey season, with potential evening and weekend work required to support game-day activations and community events.
Essential Duties and Responsibilities
- Event & Program Support
- Assist with the execution of community events and programs involving the San Jose Barracuda and Sharks Ice, including cause-related activations, public skating programs, and special theme nights.
- Provide on-site support at events, engaging with participants, assisting with logistics, and ensuring an inclusive, welcoming experience.
- Support the coordination of Barracuda player and coach appearances, including communicating event details, providing logistical support, and assisting with crowd management.
- Help facilitate grassroots initiatives, ensuring proper execution and alignment with community outreach goals.
- General support of Barracuda in-kind donation process
- Logistics & Administration
- Prepare event materials, equipment, and supplies, ensuring proper transport and setup for community activations.
- Maintain organized records of participant data, event attendance, and feedback to support program evaluation and continuous improvement.
- Assist with basic administrative tasks, such as scheduling, correspondence, and data entry, as needed.
- Collaboration & Communication
- Serve as liaison between AHL/Sharks Ice staff and Sharks Community Impact to share knowledge on upcoming events, priorities, and areas for collaboration
- Work closely with the Manager, Community Relations and internal teams (e.g., Marketing, Public Relations, Corporate Partnerships) to understand event objectives and ensure seamless execution.
- Communicate event updates, challenges, and successes promptly to the Manager, Community Relations, offering suggestions for program enhancements when applicable.
- Support efforts to highlight Barracuda and Sharks Ice community involvement by capturing photos, testimonials, and stories, sharing them with the Coordinator, Community Impact Communications for promotional use.
- Assist in game-day activations, including Barracuda community nights, player programs, and fan experiences.
- Assist with Community Impact (Community Relations + Sharks Foundation) initiatives as needed.
Minimum Qualifications
- High school diploma required.
- Prior experience volunteering or working in event coordination, community outreach, fan engagement, youth sports or related experience is required.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks in a fast-paced environment.
- Effective verbal communication and interpersonal skills, comfortable engaging with diverse participants, including children, families, and volunteers.
- A positive, team-oriented attitude with a willingness to learn and take initiative.
- Professionalism around professional hockey players and VIPs
- Basic familiarity with digital tools and social media platforms to support community engagement efforts.
- Ability to work flexible hours, including evenings, weekends, and game days, as required.
Preferred Qualifications
- Bachelor’s degree preferred in Sports Management, Nonprofit Management, Communications, Marketing, or a related field preferred.
- Passion for hockey, sports, and community engagement.
- Knowledge of the Bay Area community landscape is a plus.
- Ability to travel to various events at schools, Sharks Ice facilities, and Barracuda community activations on a regular basis.
Physical Requirements
- Ability to sit, stand and ice skate for extended periods of time
- Communicate with a variety of individuals
- Ability to bend at the waist, reach overhead and lift up to 50 lbs with or without accommodation
- Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)
- Ability to work in a cold environment for extended periods
What We Offer
- $200 employee referral bonus for each friend hired
- 30% discount in the Sharks Pro Shop
- Food and beverage discount at SAP Center, Tech CU Arena, and Stanley's
- 4 free Barracuda tickets to most games.
- Pet Insurance
- Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)
- Free employee parking
- Fun environment
This position is not eligible for U.S. work authorization sponsorship.
About SSE
Born in 1991, Sharks Sports and Entertainment ("SSE") has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.
We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.
We live, work, and innovate by a set of Pioneering Principles:
T - Team success is more important than individual success
E - Exceptional experience is non-negotiable in everything we do
A - Appreciate others for their diversity and opinions
M - More risk leads to more rewards and expands our comfort zones
T - Trust that all teammates have the best intentions
E - Empower all teammates to make informed decisions
A - Always say what you really mean and do what you say
L - Lead by showing the respect to others you expect from them
We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.
Our Commitment to Diversity, Inclusion & Belonging
Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications - in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
Equal Opportunity Employer
Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.
Notice to Recruiters and Agencies
SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE's HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.
