TITLE: Inside Sales Consultant
POSITION TYPE: Full Time, Non-Exempt
COMPANY: Sharks Sports and Entertainment, LLC
LOCATION: SAP Center, San Jose, Ca
REPORTS TO: Manager, Inside Sales
POSTING DATED: February 5, 2026
Pay Rate: The pay rate for this role is $20.58 per hour
Start Date: July 1, 2026
Position Overview
The San Jose Sharks are looking for coachable, gritty, growth-oriented individuals who will create life-long memories for Sharks fans by way of full season, partial, single game suite, and group ticket packages. The Inside Sales Consultant will act as a starting ground for an opportunity to move into a senior level sales position.
The San Jose Sharks leadership team consists of top-level executives formerly from NBA, NFL, NHL, MLB, and MLS teams, to blaze new trails not yet seen in the NHL. The Sharks Inside Sales Program is being built on a strong foundation of learning the fundamentals, studying sales philosophy, and consistent practice. Graduates from this program will be well positioned for success as a strong foundation will be built for a long career in sports. Emphasis at the Sharks is placed on promotion from within, with those possessing strong work ethic and positive attitudes sure to grow within the system. If you are looking for a competitive environment and to join a team positioned to make some waves in sports, this is the place for you.
Essential Duties and Responsibilities:
- Manage a high outbound effort to the Sharks database with the goal of developing relationships to sell ticket packages face to face.
- Conduct tours of SAP center on game days as well as dark days
- Communicate strongly amongst Ticket Sales & Service as well as interdepartmentally
- Develop an organized process to ensure smooth pipeline management and client development
- Engage deeply in sales trainings to build foundation for long career in sports
- Create life-long memories for the passionate fanbase of the San Jose Sharks
- Prescribe a full menu of ticketing products to effectively provide a personalized recommendation to fans
- Participate in Mentor - Mentee program to build internal network with senior level sellers
- Set up and operate sales tables on game day to provide exceptional service to our fans as well as sell in-game.
- Integrate with other Ticket Sales and Service business units to gain a better understanding of your goals.
Minimum Qualifications
- Bachelor's degree (B.A.) from a four-year college or university
- Strong judgement and decision-making skills
- Mature time management and organization skills
- Ability to portray yourself in a professional manner both in the office and on gameday
- Self-starter with a growth mindset
- Ability to meet tight deadlines and work well under pressure
- Availability to work shifts outside of typical business hours
- With advance notice, you may be scheduled to work evenings, weekends, and holidays
Physical Requirements
- Ability to sit, stand and utilize a computer for extended periods of time
- Communicate via phone and email with a variety of individuals
- Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation
- Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
- Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)
- May be required to travel to other company locations
- May be required to attend conference, events, and training sessions within Bay Area or in- or out-of-state locations.
What We Offer
- Competitive compensation (base salary and variable incentive plan)
- Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)
- Pretax Transportation Benefit
- 401K (pre-tax and Roth options)
- Generous Paid Time Off Policy
- Minimum of 10 Paid Holidays and Wellness Days per year
- Complimentary or discounted sports and concert tickets
- Other League & partner discounts
- Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
- An inclusive culture which values diversity of background and a passion to improve our SSE’s commitment to change with impact on our community and industry
- Potential for flexible scheduling and telework opportunities
- Access to on-site EV charging stations on non-event days
- Experienced leadership team who has worked in all the "Big 5" leagues and are also well versed in ticket sales and service strategy alongside people leadership & career development
- Vibrant Ticket Sales and Service culture that revolves around producing results and creating life-long memories for our fans
- Participation in engaging sales contest to produce results and enhance our culture
- Extensive onboarding process to ensure a foundation is built as soon as you join Team Teal
This position is not eligible for U.S. work authorization sponsorship.
Summary:
Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.
We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.
We live, work, and innovate by a set of Pioneering Principles:
T – Team success is more important than individual success
E – Exceptional experience is non-negotiable in everything we do
A – Appreciate others for their diversity and opinions
M – More risk leads to more rewards and expands our comfort zones
T – Trust that all teammates have the best intentions
E – Empower all teammates to make informed decisions
A – Always say what you really mean and do what you say
L – Lead by showing the respect to others you expect from them
We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.
Our Commitment to Diversity, Inclusion & Belonging
Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications – in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
Equal Opportunity Employer
Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.
Notice to Recruiters and Agencies
SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.
