Seattle Kraken

Seattle Kraken

Club Seat Sales Manager

Seattle Kraken - Manager
Seattle · WA
Ticket Sales and Services: Ticket Sales
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Position: Club Seat Sales Manager

Department: Premium Sales & Service

Reporting To: Senior Manager, Club Seat Sales


Our Purpose:

We are building a championship organization that serves our fans, community and business partners through world class sports and entertainment. We believe that Winning Matters, our Fans come first, with risk comes reward, great teams can achieve unimaginable results, honoring the Pacific Northwest is our duty and driving the business is our responsibility.

Since the team was awarded in 2018 through to our first puck drop in 2021, the Kraken brand has become one of the most recognized and beloved in the NHL. Playing at Climate Pledge Arena, the most sustainable arena in the world, we want to provide a memorable experience every night and make fans for life. Our joint foundation, One Roof Foundation aims to advance equity and sustainability by increasing opportunities to thrive for our most vulnerable young people and communities.


Our Commitment to Diversity, Equity, and Inclusion in Hiring:

The Seattle Kraken aspire to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you don’t meet every job requirement listed—or if you haven’t played ice hockey before or are still learning about the sportwe still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is ‘Make Us Better’ and we recognize diversity, equity and inclusion as a critical business strategy.

If you’d like to request an accommodation in the application or interview process, please let us know by emailing: [email protected].


Position Summary:

The Seattle Kraken are seeking a motivated, inspired & experienced sales professional with a passion for sales & sports. In this role you will be responsible for contributing to the overall growth of the ticket sales department focusing on Club Seat Sales at Climate Pledge Arena and the Seattle Kraken. This sales role will proactively pursue new business by targeting corporations and high net worth individuals within the greater Seattle metro, primarily focused on club seat sales and premium hospitality products. These products include but are not limited to WaFd Bank & Symetra Club Seats, Moet & Chandon Imperial Lounge, CPA Suite Rentals and Verizon Lounge Music Memberships. The ideal candidate has a history of bringing on new business and hitting sales targets consistently.


Essential Duties & Responsibilities:

  • Maximize new business revenue generation opportunities for the Seattle Kraken through year- round efforts to sell premium Club Seats.

  • Consistently meet and exceed individual and department sales goals as set by management.

  • Execute new business campaigns through multi-channel outreach, consultative sales meetings, presentations, diligent follow through and strong closing.

  • Generate revenue through multi-level prospecting, progressive cold-calling, referrals and leveraging of relationships.

  • Relentless pursuit of sales objectives.

  • Unwavering level of persistence with prospects.
  • Maintain accurate client information and log interactions within the Seattle Kraken CRM and Archtics Ticketing Systems.
  • Other duties as assigned.  


Required Experience & Qualifications:

  • Minimum of four years of successful sales experience in sports, media, and/or direct sales is required, premium sales experience within sports, entertainment or hospitality preferred.

  • Excellent communication & presentation skills with the ability to engage and build relationships with SVP/VP Level Executives

  • Proven ability to identify and engage business prospects across various industries including potential new corporate and personal clients.

  • Must be a team player with a positive attitude, high level of integrity and strong work ethic.

  • Ability to function in fast-paced environment, handle multiple projects and meet deadlines.
  • Proficient computer skills including experience with MS Office products, experience with Archtics, and Salesforce a plus.
  • Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts.
  • A high degree of personal integrity and consistently put the interests of the organization first.
  • Must be a fierce communicator and cross-organizational collaborator
  • Extremely organized and detail oriented, resourceful, quick learner and able to handle multiple

    projects simultaneously


Total Rewards Package:

  • Compensation:
    • In accordance with Washington’s Equal Pay and Opportunity Act, the expected pay range for this role is $27.50 - $38.46 per hour. Actual base pay will depend on employee’s experience and other job-related factors permitted by law. 
    • Bonus eligibility
    • Overtime eligibility
    • Monthly cell phone stipend


  • Benefits & Perks
    • Company-paid medical, dental, and vision insurance, including premiums for eligible dependents enrolled in the plans.
    • Company-paid life insurance and short- & long-term disability insurance
    • Company-paid employee assistance program and Headspace subscription
    • Flexible spending accounts and voluntary accident, critical illness, and hospital indemnity insurance available
    • Company-paid Orca card
    • 401k (pre-tax and Roth) with Company match up to 4%
    • 10 vacation days, 3 personal holidays, and accrued sick time.
    • Minimum 11 paid holidays per year
    • Paid parental leave.
    • Kraken ticket stipend and employee only pre-sale opportunities to non-Kraken events o Discounts at the Kraken Team Stores, Kraken Community Iceplex, 32 Bar & Grill, and other partners.
    • Company-wide recognition platform
    • Corporate office located at the Kraken Community Iceplex in Northgate; within walking distance of the Northgate Light Rail Station and Northgate Transit Center; free parking.


Working Conditions:

  • Based on-site in our Seattle office and requires work to be performed in person. 
  • Minimal Travel (<10% travel): May be required to travel. Trips may require air travel and/or overnight stay away from home for one or more nights.

  • Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.

  • Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building including inclines and stairs.


     Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace. We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any protected category prohibited by local, state or federal laws.


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