Security Officer - Climate Pledge Arena (Seattle · WA)

Our Purpose: 

We are building a championship organization that serves our fans, community and business partners through world class sports and entertainment. We believe that Winning Matters, our Fans come first, with risk comes reward, great teams can achieve unimaginable results, honoring the Pacific Northwest is our duty and driving the business is our responsibility. 

Located at Seattle Center in the heart of Seattle’s Uptown Neighborhood, the new venue offers a truly unique and intimate experience for the newest NHL franchise, the Seattle Kraken, WNBA’s Seattle Storm, concerts and other entertainment events, while preserving the historic nature of Seattle Center and its surroundings. This project is a completely new arena beneath its existing historic-landmark roof. Climate Pledge Arena opened October 22, 2021.

Position Summary: 

Security will oversee that our exceptional level of programming, including 41 Seattle Kraken home games, 18 regular season Seattle Storm games, 75 major music/entertainment events, and 25 miscellaneous events each year run smoothly and safely. Maintaining a professional demeanor and appearance is always required. Must be pleasant and courteous to all guests and co-workers. Must have the skills to deescalate confrontational situations using verbal skills.

Essential Duties & Responsibilities: 

• Conduct patrol duties of the venue, while following established security procedures
• Enforce security procedures with both internal and external clients
• Identify potential security risks and respond accordingly
• Escalate emergency situations to Law Enforcement Officers, as needed
• Ensure the security, safety, and well-being of all personnel, visitors, and premises
• Provide excellent customer service
• Adhere to all company service and operating standards
• Respond to emergencies to provide necessary assistance to employees and customers
• Must log and report all responsibilities completed per shift
• Must be able to use radio, video management, access control, and alarm systems
• Communicate clearly with co-workers, supervisors, and management
• Must be able to write complete reports for incidents encountered on duty

Required Experience & Qualifications: 

• Must be 18 or older
• Proficient written and oral communication skills
• Working knowledge of basic security techniques
• Ability to stay levelheaded and respond quickly in stressful situations
• Comfortable kneeling, bending, walking, and standing for extended periods of time
• Ability to climb stairs, ramps, or walk at in incline
• Must have strong verbal and written communication skills
• Must be capable of staying alert with high attention to detail

Preferred Experience & Qualifications: 

• Previous security-related work experience
• Previous experience within a sports, entertainment, or related field

Working Conditions: 

• Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.
• Frequent bending, lifting 15-20 pounds, exposure to multiple external elements, extensive walking through the building.
• Must work in various environments such as cold weather, rain/snow or heat
• Standing for long periods of time.

Compensation

• In accordance with the Washington State Equal Pay and Opportunity Act, and with Climate Pledge Arena’s collective bargaining agreement with LIUNA 242, the expected rate for this position is $26.00/hr

• This role is non-exempt and eligible for overtime pay

Benefits & Perks:

• Company-wide recognition program
• Company-paid Orca transit card
• Employee meal perks

This role is represented by LIUNA 242 and union membership is required for this role.

Our Commitment to Diversity, Equity, and Inclusion in Hiring:

Climate Pledge Arena aspires to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you don’t meet every job requirement listed—or if you haven’t worked in the industry or are still learning about the industry—we still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is ‘Make Us Better’ and we recognize diversity, equity and inclusion as a critical business strategy.

If you’d like to request an accommodation in the application or interview process, please let us know by emailing: [email protected].

Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace. We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state or federal laws.

Experience

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