Senior Manager, Social Media
Position Summary
Key Duties & Responsibilities
- Own the league-wide social media strategy and calendar, aligning with brand, marketing, and business objectives.
- Define the role of each platform within the broader content ecosystem, ensuring cohesive fan journeys and platform-native storytelling.
- Lead strategic planning for tentpole moments including season launch, marquee matchups, Takeover Tour, Playoffs, Draft, Awards, and major campaigns.
- Oversee day-to-day publishing, programming, and optimization of league social channels.
- Lead real-time coverage for high-priority moments including live games, breaking news, and cultural opportunities.
- Manage, mentor, and develop Social Media Coordinators, fostering a high-performance, collaborative, and growth-oriented team culture.
- Own the league's community engagement strategy across social platforms, balancing proactive fan interaction with thoughtful moderation.
- Work cross-functionally with Communications, PR, Community, Partnerships, and team Social Media Managers to integrate narratives and ensure alignment.
- Define KPIs and success metrics across platforms and translate performance data into actionable insights and strategic recommendations.
- Stay ahead of platform updates, emerging trends, and innovations to continuously evolve strategy.
- 5-7 years of experience in social media or digital content, preferably in sports with live event coverage.
- Demonstrated experience creating a multi-platform content calendar and strategy.
- Advanced knowledge of social editing and design tools, including Adobe Creative Suite, Slate, CapCut, etc.
- Deep understanding of social listening tools, analytics platforms, and content management systems.
- Experience managing and developing team members in a fast-paced, high-performance environment.
- Expert knowledge of social platforms, trends, and fan behavior.
- Strong written communication skills with meticulous attention to grammar, style, tone, and editorial quality.
- Flexibility to work irregular hours, including evenings, weekends, and holidays as needed, and willingness to travel frequently.
- This position may be based in either the United States or Canada. Applicants must be legally authorized to work in their country of residence on a full-time basis.
- Strong understanding of the women's sports landscape and a passion for advancing visibility and storytelling in the space.
- Experience leading social media for a brand or organization with a global audience.
- Experience collaborating directly with athletes, talent, or influencers on content development.
- Background in launching or scaling social channels for emerging brands or leagues.
- Experience integrating brand partnerships and sponsored content into social storytelling authentically.
- Creative instincts with an eye for design, video, and emerging content formats.
The Professional Women's Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or Veteran status, or any other protected class.
Job Questions:
Are you fully aligned with the published compensation range and understand that it is non-negotiable?
Provide a link to your portfolio or examples of your work.
Do you have 5+ years of professional experience in social media and digital content?
Have you worked in social media for a professional sports team, league, or organization before? Explain.
Have you managed or directly supervised employees? Explain.
Will you be available to work non-traditional hours including nights, weekends, and holidays as needed?
Are you comfortable with traveling frequently?
What is one thing the PWHL currently does well on social media, and what is one opportunity you would prioritize to help grow the league across social platforms over the next season?
If you had one month to significantly grow engagement on the PWHL's social channels, what would be the three initiatives you would prioritize first? Briefly explain why.
This position may be based in either the United States or Canada. Are you legally authorized to work on a full-time basis in either the United States or Canada without requiring current or future employer-sponsored work visa sponsorship?