Event Manager - $50,000.00 to $53,000.00 annually

The Event Manager is responsible for planning and executing a variety of events from conventions, tradeshows, meetings, graduation ceremonies, dance competitions, galas, sporting events & concerts. The Event Manager is the primary facility contact to strategically and creatively meet all the needs of the clients. Additionally, this position serves as the liaison between the client and a wide variety of facilities associated with events that take place in Saint Paul RiverCentre, Roy Wilkins Auditorium, and Grand Casino Arena. This position is a participant in a collaborative and fast-paced environment that excels at top levels of customer service and generally possesses an innate desire to produce high volumes of quality work, often under tight time constraints.

Responsibilities/Essential Functions:

• Serve as primary venue contact for clients and provide leadership for venue staff to execute successful events, coordinating all event details such as event budgets, event planning, parking, staging, production, personnel, equipment, signage, and event settlement.
  • Conduct facility tours and informational sessions with clients and vendors to develop sound plans for event execution.
  • Develop accurate event plans to disseminate specific customer needs to facility departments.
  • Draw diagrams using CAD software to support event plan details.
  • Devise staffing plans and provide labor estimates to clients that fit within our contracted labor agreements.
  • Supervise event activity on the floor (including personnel) to meet client needs and deliver a memorable experience.
  • Effectively resolve event issues as they arise and lead other facility staff in executing events.
  • Review and prepare event invoices.
• Support other staff to help procure future business:
  • Conduct facility tours and information sessions with clients and vendor.
• Perform other duties as assigned.

Position Requirements:

Formal Education & Certification:

• Bachelor's degree preferred.
• One to two years in an event management position in facilities - preferably in a convention center, hotel, or a meeting facility.

Knowledge & Experience:

• Strong understanding of facility management, event planning, and production requirements in a convention or meeting center environment.
• Knowledge of crowd management practices, including safety protocols, fire code compliance, and life safety procedures.
• Ability to analyze and align facility capabilities with client requirements.
• Proven problem-solving skills with the ability to diagnose and resolve issues independently.
• Experience in planning, organizing, and supervising personnel.
• Effective communication skills with the ability to convey expectations and changes clearly, while understanding the impact of event decisions across departments.
• Familiarity with audiovisual equipment and a basic understanding of the International Alliance of Theatrical Stage Employees (IATSE) union (preferred).
• Proficiency in CAD or similar software for event layout and diagramming (preferred).
• Flexible and proactive, with a willingness to take on a variety of tasks and adapt to new responsibilities.

Personal Attributes:

• Thrives in a fast-paced event environment and remains adaptable to last-minute changes.
• Demonstrates a team-oriented approach to event management with strong personal accountability and pride in work.
• Maintains a high level of professionalism and consistently delivers exceptional customer service.
• Excels in time management and organization, with the ability to prioritize and manage multiple tasks effectively.
• Makes sound decisions under pressure while maintaining a positive and solution-focused attitude.
• Performs detailed and accurate work with consistency and care.

Work Conditions:

• Working hours are event-based and may require an untraditional working schedule, including nights, weekends, holidays, and in situations where last-minute changes and event emergencies occur.
• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
• Ability to lift, carry, and handle items weighing at least 25 pounds.
• Ability to move, maneuver, push/pull items weighing up to 100 pounds by cart, pallet-jack, or other tools.

ADA/EEO Statement:

Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship.

We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.