The Intern, Gameday supports the execution of game night and event-day initiatives designed to enhance the fan experience and retain Season Ticket Members. This role assists with arena set-up, promotional activities, and group sales efforts while serving as a friendly, visible representative of the Iowa Wild. By actively engaging with fans and supporting behind-the-scenes operations, the Intern, Gameday helps strengthen community relationships and drive long-term ticketing success.

Responsibilities/Essential Functions:

• Help with implementation and set-up initiatives to help retain Season Tickets Members including events and other ‘day making’ initiatives.
• Ability to work game nights and support with arena set up and game night initiatives.
• Ability to work other Iowa Wild related events.
• Help with any game day initiative or promotions that we are doing for that game night.
• Help the Group Sales team with the facilitation of Pregame, In-Game, and Post game needs.
• Comfortable with conversing to prospective Season Ticket Members or Group Buyers during our games.
• Represent the Iowa Wild at community events to network and implement sales promotions.
• Perform other duties as assigned.

Position Requirements:

Formal Education & Certification:

• Currently pursuing a Bachelor’s degree in Sports Management, Sales, Business Management, or a related field, or equivalent experience.

Knowledge & Experience:

• Customer service experience preferred.
• Experience in the sports industry preferred.
• Familiarity with database management tools (i.e. CRM).
• Proficient computer skills with ability to use Microsoft Word, Excel, Access and PowerPoint.

Personal Attributes:

• Attention to detail with excellent written and verbal communication skills
• Excellent time management and organizational skills with ability to successfully prioritize and multi-task.
• Ability to work collaboratively within team environments with a focus on a quality fan and guest experience.
• Ambitious go-getter, competitive, and driven to make sales.
• Must always demonstrate a positive attitude.
• Driven to solve challenges and problem solve at the highest level.
• Ability to work in a fast-paced environment and meet tight deadlines under pressure.
• Have a friendly, professional, and confident demeanor.

Work Conditions:

• Ability to work nights, weekends and holidays as needed for games and events.
• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
• Lifting up to 50 lbs.

ADA/EEO Statement:

Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship.

We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.