For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

JOB DESCRIPTION

The Administrative & Employee Engagement Coordinator is responsible for providing reception and HR support to the LA Kings and Ontario Reign Business Operations and Hockey Operations staff. This includes front line servicing of staff, vendors, and visitors. The position requires daily communication and interaction with internal and external clients, executives, high profile athletes, and guests. In addition, this position will be responsible for the implementation of our employee engagement & inclusion initiatives. This position will be the first face staff and visitors see when they visit our offices, acting as a direct representation of our brand!

ESSENTIAL FUNCTIONS

Reception Responsibilities:

Maintain administrative office operations including: answering multi-line telephone, daily opening and closing of office, assisting guests and employees; Answer & explain general Los Angeles Kings related questions; use proper discretion and screen calls appropriately
Act as liaison between the Toyota Sports Performance Center building staff and the LA Kings staff; including coordination and scheduling of conference room set-up, facilitating repairs and maintenance requests, and other one-off requests as they arise.
Daily maintenance of calendars, plan and coordinate schedules, on-going meetings, special events, and committees for all Business and Hockey Operations Staff; anticipate office closures and adjust schedules & deliveries accordingly
Manage vendor relationships including the organization of all relevant contact information, invoices, cost fluctuations, and other inquiries as they arise.
Support Business Operations, IT, and HR departments by updating internal company intranet (Backstage), NHL Directory, and LA Kings Staff Directory ensuring content is up to date.

Employee Engagement & Inclusion Responsibilities:

In collaboration with the HR Team, deliver comprehensive culture and employee engagement workforce solutions. Including but not limited to birthday celebrations, anniversary recognition, wedding gifting, new baby gifting, national holiday celebrations, etc.
Plan, produce and execute employee events & inclusion initiatives.
Communicate internal and external initiatives to LA Kings and Ontario Reign staff.
Assist in the planning & facilitation of company trainings and event that educate and build a community around inclusion.
Conducts external research to assist the team with creative and new Employee Engagement ideas.
Work closely with the AEG Corporate Diversity, Equity & Inclusion team on projects and initiatives to ensure consistent implementation of company-wide initiatives.
Oversee the employee volunteer program including tracking of hours, reminders, and ongoing staff communication.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The Administrative & Employee Engagement Coordinator must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities:

Highly motivated, self-starter with the ambition to anticipate and address office needs
Proficient in Microsoft Office Suite; ability to learn required business systems
Strong organizational and time management skills
Engaging personality; Prior customer service experience required
Ability to interact in a professional manner with high level executives and high-profile individuals
Knowledge of the LA Kings brand preferred
Experience working with senior level executives within and outside a company, as well as experience with customers, vendors, and/or visitors

QUALIFICATION STANDARDS

Education:

High School Diploma or its equivalency (BA/BS Degree Preferred)

Experience:

A minimum of Mid-Level Non-Exempt 2-4 years of related work experience

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

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