Guest Experience Ambassador (Stifel Theatre) - Stifel Theatre (Saint Louis · MO)

Stifel Theatre jobs
Sports Jobs in Saint Louis · MO
Facility Operations/Event Staff: Game Day/Event Staff
Enterprise Center and Stifel Theatre are excited to bring events back to life in 2021!  We are looking for passionate, friendly, service-oriented individuals to join our team.  Our mission is to enhance the guest experience by creating a positive environment with extraordinary customer interaction and service.
 
Responsibilities:
  • Provide hospitality to guests before, during, and after events.
  • Scan tickets at building entrances. 
  • When needed, assist with bag checks at building entrances. 
  • Assists guest with seat locations.
  • Provide directions to guests for all areas of building. 
  • Listen and resolve guest concerns; notify stewards or managers, if needed.
  • Must familiarize yourself with building layout, departments, and guest policies.
  • Must be able to lift 25 lbs.
  • Respond appropriately to guest illness, injury, or emergencies.
  • Must be able to anticipate guest needs and prevent escalation of issues.
  • Must be able to maintain a safe work environment by being proactive to solve any issues that may arise.
  • Must be able to stand and walk for an extended period of time.
  • Must enjoy people and creating memorable moments. 

Job Questions:

  1. Are you available to work nights, weekends, and holidays?