ABOUT THE NATIONAL HOCKEY LEAGUE
Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world, and is one of the major professional sports leagues in the United States and Canada.
With more than 1500 employees across the US and Canada, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey.
At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone – and inclusion belongs on the ice, in the locker rooms, boardrooms and stands.
WHAT WE EXPECT OF YOU
SUMMARY
The National Hockey League is committed to creating compelling digital experiences that bring the excitement of hockey to fans around the globe, while supporting and empowering our 32 member Clubs to do the same. We are seeking a Manager, Digital Platforms to join our team and help achieve our mission. Our team’s portfolio includes digital products such as the NHL App, NHL.com, NHL.TV, streaming and connected device apps, plus support for all 32 Club.com sites and other digital properties & platforms as needed.
In this role, you will work with a team of dedicated content creators, producers, sponsorship and marketing experts across the NHL and Clubs, while partnering with product managers, project managers, designers and engineers both inside our organization and at best-of-breed vendors across the globe.
Our ideal Manager has a minimum of 3-5 years of experience in the Digital Product & Operations field. They know how to juggle priorities in real-time, build relationships, guide producers on best practices while empowering them to “fish for themselves,” and provide first-line production & operations support to help deliver success for the business, the fans, and the team itself. Your day-to-day will focus on support for Clubs and NHL Product Production & Operations, reporting directly to Director, Digital Platforms.
This is an outstanding opportunity for a hockey enthusiast, with first-line responsibility as to how our digital platforms present our games, teams and players directly to our fans, deepening the relationship between the NHL and its global fanbase and making an impact on NHL’s business objectives in a rapidly growing and transforming industry.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Day-to-day Production & Operations of our digital products, including but not limited to NHL.com & NHL App
- Serve as a point of contact for Clubs, to support their use of our tools to power their site production and operate their digital platforms
- Work with the various internal groups (e.g., content, marketing, sales, production) to execute projects and digital commitments
- Assist in the implementation of GTM and GA4 across web platforms, ensuring that all tags are correctly set up to capture necessary data
- Empower best-practice sharing amongst Clubs & NHL
- Lead by example in creating a work environment where we lift each other up and push each other towards our collective success
- Keep a pulse on the sports, media, and entertainment best practices and trends, to create best-in-class products and digital experiences
QUALIFICATIONS
Knowledge Areas/Experience
Required
- 3-5 years minimum experience in Digital Productions & Operations
- Mature, highly organized individual with attention to detail and strong follow-through
- Reliable, self-starting team player with a positive, energetic attitude, prepared to work nights/weekends during specific events and times during the hockey season alongside teammates and colleagues who have a passion for bringing hockey to the masses!
- An eye for visual design and how it impacts the fan experience
- A knack for learning how to use various digital tools and platforms
- A knowledge of hockey and a firm comprehension of its history, rules, and culture
- A compelling communicator with strong written and verbal skills
Preferred
- Experience working in Content Management Systems to produce sites and operate platforms a plus
- Experience working in Forge and Page Builder
- Experience working with Google Tag Manager
- Experience with live streaming and VOD operations
- Bachelor’s Degree
CORE COMPETENCIES
These core competencies reflect the underlying values that are necessary to represent the National Hockey League:
- Accountability
- Adaptability
- Communication
- Critical Thinking
- Inclusion
- Professionalism
- Teamwork & Collaboration
The NHL offers U.S. regular, full-time employees:
Time to Recharge: Utilize our generous Paid Time Off (PTO) to focus on your well-being and ensure a healthy work/life balance. PTO includes paid holidays, vacation, personal and sick days, plus an extra day off for your birthday.
Ability to Focus on your Health: Along with competitive salaries, the NHL offers comprehensive health benefits to employees and their eligible dependents effective on their first day with us – there is no waiting period. The NHL subsidizes a large portion of the health benefits costs, therefore your cost for medical, dental and vision coverage is minimal.
We also offer our employees and members of their household access to our Employee Assistance Program (EAP) to support mental, physical, and financial health. In addition, employees have access to a digital wellness resource designed to improve health and happiness through courses in sleep, movement, and focus. These services are confidential and at no-cost to our employees.
Childcare Leave: Because your family is the NHL family, employees are offered comprehensive Childcare Leave to welcome your new addition. The primary caregiver to the child is entitled to up to 12 weeks of paid Childcare Leave, at full pay, following the birth, adoption, or placement of a child.
Employees that are not the primary caregiver to the child are entitled to up to 6 weeks of paid Childcare Leave, at full pay, which must be taken within the first 6 months following the birth, adoption, or placement of a child.
Confidence in your Retirement Goals: Participate in the NHL’s Savings Plan which includes a 401K (pre-tax and Roth options) plus non-elective (employer) contributions to keep your retirement goals on track.
A Hybrid Work Schedule: The NHL recognizes the value of flexibility in work locations/schedules to help our employees balance work/life priorities. Hybrid work schedules are available for a majority of our roles.
Our New Headquarters: Our new, state of the art, offices are located at One Manhattan West in Hudson Yards. When you’re in the office, you can conduct meetings in one of our high-tech conference rooms, have lunch with a view or play in the game room. Employees can also enjoy New York’s newest neighborhood that is home to more than 100 shops, culinary experiences, and public artwork.
A Savings for Commuting: Participate in the NHL’s pre-tax commuter benefit plan which helps offset the financial cost of traveling to and from our office.
NHL Partner Rates: Unlock exclusive pricing from our Partners that include savings on travel, consumer goods and services, plus the NHL Store.
Life at the NHL: In your first few days, you meet with your new teammates and the HR Team. You have the opportunity to learn more about the NHL and our workplace culture. Employees are invited to play hockey during our Tuesday Night Skate at Chelsea Piers, join our Employee Resource Groups and more. You are a part of our team and we encourage you to be your authentic self, adding to our dynamic workplace culture.
SALARY RANGE:
$80-85K
Actual base pay for a successful candidate will be determined based on a variety of job-related factors, including but not limited to: experience/training, market demands, and geographic location.
When applying, please be sure to include a cover letter with your salary expectations for this role. We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted. NO EMAILS OR PHONE CALLS PLEASE.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
