NHL Team Jobs

NHL Team Jobs

Coordinator, Hotels & Hospitality

NHL Team Jobs - Entry Level
New York · NY · Hybrid
Hospitality Management · Event Operations/Management · Facility/Venue Management
$60,000 - $65,000 / year
ABOUT THE NATIONAL HOCKEY LEAGUE
Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world, and is one of the major professional sports leagues in the United States and Canada.  

With more than 1500 employees across the US and Canada, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey.

At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone – and inclusion belongs on the ice, in the locker rooms, boardrooms and stands.
 
WHAT WE EXPECT OF YOU

SUMMARY
This entry-level position will support the planning efforts of NHL events, meetings, and special projects, with an emphasis on hotel operations and hospitality. The Coordinator will have the opportunity to facilitate hotel operations and/or catering functions for large-scale events such as the NHL Winter Classic, Stadium Series and Draft, in addition to contributing to various departmental meetings. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 
Coordination of unique event elements and logistics including, but not limited to: 
  • Managing attendee hotel reservations and communications for designated audiences 
  • Coordinating the request and utilization of event-related artwork/creative  
  • Supporting VIP guests, including fulfillment of special requests 
  • Facilitating the set-up and coordination of on-site offices and diverse hospitality events  
  • Collecting and fulfilling departmental hospitality needs for tentpole events, including back of house areas and premium catering locations 
  • Researching required vendors for events including but not limited to venues, caterers, decorators, A/V suppliers, etc.  
  • Reviewing post-event invoices and completing financial reconciliations 
  • Providing support to other Events Department staff, who may be in communication with member clubs, arenas, host cities, vendors, and other NHL operational departments 
  • Gathering requests for and distributing event-related merchandise to partner hotels, vendors, and other stakeholders 
  • Sourcing and coordination of ancillary meetings 
  • Creating and submitting on-site signage plan for tentpole events 
  • Other departmental-related duties as assigned 

QUALIFICATIONS
Knowledge Areas/Experience
Required
  • Ability to work well in a high-profile, high-pressure, and deadline-oriented environment  
  • Highly organized individual who can work independently when needed, but also regularly contributes to the team as a whole 
  • Capacity to assist on multiple different projects at once, with the ability to prioritize tasks  
  • Energetic self-starter who is excited to learn on the fly and work in a team-oriented setting 
 
Preferred
  • Prior event/hospitality experience preferred 

 Education/Certifications
  • Bachelor’s degree  

Required Skills
  • Strong computer skills required (i.e. Microsoft Word, Excel, PowerPoint, Outlook, Box)
  • Eager to problem solve and offer creative solutions 
  • Exhibits excellent written and verbal communication skills 
  • Available to work outside normal business hours (evenings, weekends) as needed 
  • Frequent travel expected 

CORE COMPETENCIES
These core competencies reflect the underlying values that are necessary to represent the National Hockey League:
  • Accountability
  • Adaptability               
  • Communication             
  • Critical Thinking
  • Inclusion
  • Professionalism
  • Teamwork & Collaboration

The NHL offers U.S. regular, full-time employees: 
 
Time to Recharge: Utilize our generous Paid Time Off (PTO) to focus on your well-being and ensure a healthy work/life balance.  PTO includes paid holidays, vacation, personal and sick days, plus an extra day off for your birthday.
 
Ability to Focus on your Health: Along with competitive salaries, the NHL offers comprehensive health benefits to employees and their eligible dependents effective on their first day with us – there is no waiting period.  The NHL subsidizes a large portion of the health benefits costs, therefore your cost for medical, dental and vision coverage is minimal.   
We also offer our employees and members of their household access to our Employee Assistance Program (EAP) to support mental, physical, and financial health.  In addition, employees have access to a digital wellness resource designed to improve health and happiness through courses in sleep, movement, and focus. These services are confidential and at no-cost to our employees.  
 
Childcare Leave: Because your family is the NHL family, employees are offered comprehensive Childcare Leave to welcome your new addition. The primary caregiver to the child is entitled to up to 12 weeks of paid Childcare Leave, at full pay, following the birth, adoption, or placement of a child.
 
Employees that are not the primary caregiver to the child are entitled to up to 6 weeks of paid Childcare Leave, at full pay, which must be taken within the first 6 months following the birth, adoption, or placement of a child.
 
Confidence in your Retirement Goals: Participate in the NHL’s Savings Plan which includes a 401K (pre-tax and Roth options) plus non-elective (employer) contributions to keep your retirement goals on track.
 
A Hybrid Work Schedule: The NHL recognizes the value of flexibility in work locations/schedules to help our employees balance work/life priorities.  Hybrid work schedules are available for a majority of our roles.  
 
Our New Headquarters: Our new, state of the art, offices are located at One Manhattan West in Hudson Yards.  When you’re in the office, you can conduct meetings in one of our high-tech conference rooms, have lunch with a view or play in the game room. Employees can also enjoy New York’s newest neighborhood that is home to more than 100 shops, culinary experiences, and public artwork.
 
A Savings for Commuting: Participate in the NHL’s pre-tax commuter benefit plan which helps offset the financial cost of traveling to and from our office.
 
NHL Partner Rates: Unlock exclusive pricing from our Partners that include savings on travel, consumer goods and services, plus the NHL Store.
 
Life at the NHL: In your first few days, you meet with your new teammates and the HR Team. You have the opportunity to learn more about the NHL and our workplace culture.  Employees are invited to play hockey during our Tuesday Night Skate at Chelsea Piers, join our Employee Resource Groups and more. You are a part of our team and we encourage you to be your authentic self, adding to our dynamic workplace culture.
 
SALARY RANGE:
 $60-65K
 
Actual base pay for a successful candidate will be determined based on a variety of job-related factors, including but not limited to: experience/training, market demands, and geographic location.
 
When applying, please be sure to include a cover letter with your salary expectations for this role.  We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted.  NO EMAILS OR PHONE CALLS PLEASE.
 
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

  1. This position will be based in our New York City Office. Are you willing and able to commute to our office for this position?

  2. If you are not currently living in the tri-state area, are you willing and able to relocate at your own expense for this position?

  3. Do you have the legal right to work in the United States?

  4. Will you now or in the future require visa sponsorship to continue work in the United States?

  5. What are your salary expectations for this role? (NOTE: We are NOT asking for your current salary or salary history)

  6. How did you hear about this position? Where did you first see this role posted?

  7. Do you have experience in hotel event management/hospitality? If yes, please describe in detail.

  8. Do you have experience supporting VIP guests/clientele? If yes, please describe in detail.

  9. Are you willing and able to travel as needed for the role (including weekends and some holidays)?