Assistant, Innovation and Growth Strategy
Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world and is one of the major professional sports leagues in the United States and Canada.
WHAT WE EXPECT OF YOU
SUMMARY
This role serves as the operational backbone of the Innovation & Growth Strategy department, providing dedicated executive support to the EVP while also coordinating workflows, communications, and logistics across the broader Innovation & Growth Strategy team. The ideal candidate is a proactive, detail-oriented problem-solver who thrives in a fast-paced environment and takes pride in keeping a high-performing team organized and effective.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Answering phones, coordinating travel arrangements, and calendar management
- Preparing and tracking payment of expense reports
- Supporting department invoice processing & tracking
- Facilitating department logistics for internal and external meetings, including off-site logistics, as necessary
- Interacting with a wide range of organizational personnel and external parties of all levels, including senior executives, NHL Clubs, vendors, league partners, and prospective partners.
- Managing and coordinating all department event logistics for NHL tentpole events (e.g., Winter Classic, All Star, Stadium Series, Stanley Cup Playoffs) including ticket & suite management, hotel reservations, corporate hospitality, and VIP experience
- Completing standard administrative duties as well as responsibility for administrative projects
- Identifying opportunities to enhance team processes, improve communication, and support operational efficiency
- Other miscellaneous/departmental related duties as assigned
QUALIFICATIONS
Knowledge Areas/Experience
- Prior experience in a support role
- Excellent technology skills including fluency with Word, Excel and PowerPoint is necessary
- Experience at a League, sports team or media property
- Understanding of the NHL, our teams and events
Education/Certifications
- College degree
Required Skills
- Must be self-motivated, well organized, and be able to handle multiple projects
- Ability to work both independently and as a member of a team
- High degree of interpersonal skills and ability to deal with diverse groups of people, including C-level, senior executives, League staff, team personnel, and corporate partners
- Able to work with minimum supervision while displaying a sense of ownership and a high level of confidence in all tasks
- Excellent prioritization and time management skills with the ability to recognize and adapt to rapidly changing demands
- Must be adaptable, flexible and be detail oriented
- Able to work with minimum supervision while displaying a sense of ownership and a high level of confidence in all tasks
- Willingness to travel and keep flexible hours required
These core competencies reflect the underlying values that are necessary to represent the National Hockey League:
- Accountability
- Adaptability
- Communication
- Critical Thinking
- Inclusion
- Professionalism
- Teamwork & Collaboration
The NHL offers U.S. regular, full-time employees:
Job Questions:
This position will be based in our New York City Office. Are you willing and able to commute to our office for this position?
If you are not currently living in the tri-state area, are you willing and able to relocate at your own expense for this position?
Do you have the legal right to work in the United States?
Will you now or in the future require visa sponsorship to continue work in the United States?
What are your salary expectations for this role? (NOTE: We are NOT asking for your current salary or salary history)
How did you hear about this position? Where did you first see this role posted?
Do you have previous experience in a support role? If yes, where did you gain this experience?
Please tell us about a time you managed a project that required multi-tasking and attention to detail. What was the outcome?
Please provide an example of a time when you coordinated multiple stakeholders to meet a deadline. What steps did you take to keep everyone aligned?
Please tell us briefly why you are interested in this role and how your qualifications match the requirements for this role.