Special Events Ticket Representative - CMA Seasonal Position

Nashville Predators
Nashville, TN
Ticket Operations: Ticket Operations
Special Events Ticket Representative
Part-time, seasonal position March – June 2018
Reports directly to:     Box Office Finance and Events Manager
Reports indirectly to:  Senior Director, Ticketing
Department:                Box Office
·        Answer the phone line for the CMA Music Festival.
·        Sell tickets and process ticket orders.
·        Ensure quality customer service to all CMA Music Festival patrons.
·        General administrative work including maintaining/organizing files, data entry, copying, filing, faxing, and mailing.
·        Responsible for balancing all daily transactions and completing a daily record sheet.
·        Perform all other related duties as assigned.
·        Ability to multi-task in a fast paced environment.
Minimum Requirements:
·        High School degree or GED equivalent. 
·        Retail and customer service experience
·        Knowledge of Ticketmaster and/or Archtics preferred but not required
·        Solid knowledge & proficiency in Microsoft Office – Word, Excel, etc. 
·        Strong organizational & time management skills
·        Strong verbal communication skills
·        Work long, uncommon hours including nights, holidays and weekends (may be required at times)
·        Must be available to work the week of the festival up to 60-70+ hours.
·        As a condition of employment, qualified applicant will be subject to a background check, including a criminal history check, driving history and character references.
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job 

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