Part-time Digital Retail Coordinator with Carolina Hurricanes in Raleigh, NC

Carolina Hurricanes jobs
Sports Jobs in Raleigh, NC
Retail/Licensing: Retail Sales Associate
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The Carolina Hurricanes are seeking a motivated, detail-oriented and tech-savvy part-time digital retail coordinator that can assist with the management and support of the Carolina Pro Shop website and related responsibilities. This role will require a comfortable understanding of basic web content management systems, e-commerce, sports retail and inventory management.
Core Responsibilities:
  • Responsible for overall management of the Carolina Pro Shop website, the official online shop of the Carolina Hurricanes
  • Work with merchandise and marketing teams to manage, organize and optimize inventory
  • Work with various departments to compile visual assets for products and site 
  • Lead efforts to improve user experience and optimize conversion opportunities 
  • Develop strong understanding of Shopify platform and various plugins 
  • Work closely with marketing team to support promotion of products and sales
  • Ensure online orders are communicated to fulfillment team 
  • Support customer service needs when questions arise regarding products and shipping 
  • Monitor industry trends and best practices; provide recommendations for improvements 
  • Track Shopify analytics and report on insights and observations 
Experience & Requirements:
  • Minimum one year working in a merchandise or sports-related field preferred
  • Bachelor’s degree in marketing, business, communication or related field preferred
  • Basic understanding of Shopify or similar e-commerce platform preferred 
  • Basic understanding of HTML/CSS 
  • Basic understanding or comfort with photography and photo editing software a plus 
  • Basic understanding of search engine optimization and keyword tagging 
  • Basic understanding of social media marketing 
  • Strong written and verbal communication skills 
  • Passion for sports, sports marketing and sports merchandise 
  • Must maintain high degree of confidentiality with company information
  • Must pass criminal background check
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Job Questions:

  1. How did you hear about this job?

  2. Have you been previously employed by PNC Arena? If yes, when and in what department?

  3. Have you ever pled guilty or been convicted of a crime excluding minor traffic offenses? If yes, explain fully. A conviction does not necessarily exclude you from employment.

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