IT Systems Administrator - Arizona Coyotes (Scottsdale · AZ)

Arizona Coyotes Jobs
Jobs in Scottsdale · AZ
Technical Services: IT Database Management/Services
Job Title:                Systems Administrator
Department:          Information Technology
Reporting:              VP, Information Technology
Job Summary:
The Systems Administrator will be responsible for providing operational and technical support with a focus on datacenter operations and resolution of first and second level technical issues.  
This position will be the subject matter expert (SME) and primary point of contact for datacenter, server, network administration and network security. This role with assist the VP, Information Technology with capacity planning of servers, network systems, and cybersecurity across the organization. The position will assist with end user support requests in our corporate and hockey/arena operations including the installation and configuration of local workstations, printers, and peripheral equipment.
Tasks and Responsibilities:
  • Datacenter, server, network administration
  • Provide first and second level technical support to end users
  • Ensure IT support issues are handled in a timely manner
  • User administration including new user setup and access rights management
  • Imaging and deployment of PC’s
  • Follow all operational policies and procedures including change control policies
  • Provide detailed documentation of systems and software including knowledgebase
  • Demonstrated excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees and vendors
  • Must be flexible with working nights, weekends, and holidays
  • Provide exemplary customer service
  • Other duties as assigned
Required Knowledge/Skills/Job Qualifications:
Knowledge, Skill and Ability:
  • Network Infrastructure: Switches, Routers, Firewalls
  • Virtualization technologies: VMware vSphere, Microsoft Hyper-V
  • Data storage and backup knowledge and technologies
  • Windows Servers (2010, 2016, 2019)
  • Windows/MAC Operating Systems
  • Smartphones (iOS, Android)
  • VoIP Telephone Systems
Education and Formal Training:
  • BA or BS in CS, MIS, similar field of study or equivalent experience required
  • MCSE, VMware, Cisco, A+, Network+ certifications a plus
  • Other industry standard certifications welcome
  • 3-5 years of information technology roles/experience
  • 1-3 years writing technical documentation
Materials and Equipment Used: 
  • Experience required in the following technologies: DNS, DHCP, Virtual Servers, TCP/IP, VLAN, Microsoft CRM, Microsoft SQL, Windows Server, Active Directory, Microsoft Exchange, SAN, NAS
  • Microsoft Office 365 experience strongly preferred
  • Strong knowledge of MS Office tools: Word, Excel, Outlook, & PowerPoint
  • Physically able to perform duties, including but not limited to, lifting up to 50lbs, bending, reaching above shoulder level, climbing stairs, pulling, typing, prolonged standing or sitting
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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