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Account Executive

Florida Panthers Hockey Club
Sunrise, FL
Ticket Sales and Services: Ticket Sales
The Florida Panthers are a young and exciting NHL team on and off the ice playing at the BB&T Center. In this fast-paced, competitive and fun office culture we are looking for future sales and marketing leaders who want to be a part of something special and take their careers to the step beyond Inside Sales. An Account Executive at the Florida Panthers will sell new season, partial, group and premium accounts and sell premium/group inventory for concerts and shows. We encourage open communication and expect our Account Executives to assist in generating new ideas to increase ticket sales while aggressively trying to help the team on the ice by providing a home-ice advantage at the BB&T Center in the Ft Lauderdale/Miami market. The Account Executive will sell and service new and existing accounts, generate new ideas to increase ticket sales, and execute basic office tasks as needed.
Job Duties 
  • Responsible for maximizing revenue through sales of Florida Panthers ticket packages including season tickets, partial plans, group tickets and premium
  • 2-3 years of prior ticket sales experience in sports/entertainment is preferred
  • Make 60 + outbound calls daily from provided lists and self-prospecting
  • Prospect potential clients through daily phone calls and email leads
  • Actively prospect and research new sales leads
  • Proactively work to create new revenue opportunities with existing customers through ticket plans, referrals, and the seat relocation program
  • Build relationships to grow account base through repeat business and referrals
  • Meet or exceed weekly and monthly ticket sales goals
  • Handle incoming calls from sales prospects and existing clients
  • Utilize Ticketmaster’s Archtics ticketing software and Salesforce CRM to manage customer accounts
  • Develop, maintain and enhance relationships with our season ticket holders
  • Conduct in-arena appointments/tours to assist in closing new business
  • Work games and other outside events to support ticket sales initiatives
  • Provide excellent service through phone calls, emails, written communication and in-person visits in the office and special events 
Required Knowledge/Skills/Job Qualifications: 
  • Familiarity with Archtics and Salesforce CRM Platform
  • Aggressive, competitive and committed to growing the sports industry
  • Highly motivated by a desire to make this a lifestyle and be successful
  • Strong communication and computer skills
  • Superior time management skills and presentation skills
  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours
  • Passion for a growth-oriented career in sales
  • Someone who leads by example in the office
  • Detail-oriented and organized; ability to handle several projects at once
  • Any experience working with a team, athletic department or event is beneficial
Education / Experience:  
  • Bachelor’s Degree from accredited college/university in a related field required 
  • Minimum of 2-3 years sales experience, preferably in sports/entertainment
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

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